Key account manager

Reposted Yesterday
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Kolkata, West Bengal, IND
In-Office
Senior level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Manages strategic hospital and key accounts, strengthens customer relationships, develops new business, and maximizes portfolio opportunities. Supports medical device hospital projects from requirements gathering through implementation and customer handover by coordinating cross-functional teams, ensuring regulatory compliance, and maintaining project documentation. Requires strong negotiation, communication, business judgment, program management, and independent territory leadership. This field-based role involves approximately 80% travel.
Summary Generated by Built In
Work Flexibility: Field-based

Key Account Manager:
As an Individual contributor position this role is pivotal in unifying all the elements of successful Accounts Management & New projects that will not only strengthen relationship but also unlock untapped value for both – Stryker and our Key Accounts. This position will champion the Customer’s voice within Stryker while simultaneously advocating a Solution Centric approach within the Key Account, built around strategic offering of Stryker’s portfolio. The basic expectation from this position is to strengthen existing relations and to establish new relationships in newly acquired accounts while insulating these accounts from competition. This position focuses on Long Term gain and strives to maximize business opportunity within the Key Accounts.

New upcoming hospital Project support, execution, and delivery of medical device projects. The role involves gathering customer requirements, coordinating cross-functional teams, ensuring regulatory compliance, managing project documentation, and supporting product implementation from project initiation through customer handover.

What You Need:
  • Bachelor’s degree with strong academic credentials, complemented by an MBA from a reputed business school.
  • 8-10 years of professional experience, with a proven track record of driving business growth and delivering results in a dynamic environment.
  • Strong relationship-building skills with the ability to establish trust, influence stakeholders, and maintain effective internal and external partnerships.
  • Demonstrated program and project management capabilities, including analytical thinking, prioritization, and execution excellence in cross-functional settings.
  • Strategic mindset with the ability to identify opportunities, challenge the status quo, and develop innovative, business-focused solutions.
  • Excellent communication, interpersonal, negotiation, and problem-solving skills, with the ability to influence decision-making at multiple levels.
  • Strong business acumen and commercial understanding, combined with the ability to work both independently and collaboratively to achieve organizational objectives.
  • Proven leadership capabilities, including ownership, accountability, and the confidence to lead initiatives or territories with minimal supervision.
  • Results-oriented and self-driven professional with high levels of maturity, assertiveness, and a proactive approach to delivering outcomes.

Travel Percentage: 80%

Skills Required

  • Graduate degree with strong academic credentials
  • Master of Business Administration from a renowned business school
  • 8–10 years of relevant experience
  • Excellent communication and interpersonal skills
  • Strong negotiation, problem-solving, and business skills
  • Ability to build and maintain key internal and external business relationships
  • Ability to work collaboratively and independently in cross-functional teams
  • Ability to lead a territory with minimal supervision
  • Willingness to travel approximately 80%

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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