Key Account Manager, WI Transport

Reposted 3 Days Ago
Be an Early Applicant
Parramatta, New South Wales, AUS
In-Office
Senior level
Information Technology • Other • Biotech
The Role
Develop and execute sales plans to grow municipal and water utilities revenue. Conduct customer visits, deliver engineered solutions, promote services/spares/maintenance agreements, pursue tenders and leads, maintain account plans and Salesforce CRM, and collaborate with sales and marketing to drive market growth.
Summary Generated by Built In

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

Reporting to the Regional Sales Manager, you will be responsible for developing and growing strategic customer relationships across the water infrastructure market. You will work closely with utilities, councils, consultants, contractors, and industry stakeholders to identify opportunities, provide technical solutions, and deliver sustainable business growth.

This role combines strategic account management, business development, market intelligence, and project engagement to support Xylem's continued success in the water sector.

Responsibilities
  • Develop and execute account and sales plans to achieve revenue and growth targets
  • Build and maintain strong relationships with municipal and water utility customers
  • Identify, qualify, and pursue new project opportunities and tenders
  • Provide customers with tailored water infrastructure solutions from Xylem's product portfolio
  • Promote service offerings, spare parts, and long-term maintenance agreements
  • Monitor market trends, competitor activity, and industry developments
  • Collaborate with internal stakeholders including Sales, Product Management, Engineering, Service, and Customer Support teams
  • Represent Xylem at industry events, conferences, exhibitions, and trade shows
  • Maintain accurate customer and opportunity records through Salesforce CRM

Skills and Experience

  • Minimum 5 years' experience in sales, business development, or account management
  • Experience working within water, utilities, infrastructure, engineering, industrial, or related sectors
  • Strong relationship-building and stakeholder management skills
  • Proven ability to identify opportunities and convert leads into business outcomes
  • Excellent negotiation, communication, and presentation skills
  • Strong commercial acumen and strategic thinking capability
  • Ability to manage multiple projects and priorities simultaneously
  • Tertiary qualifications in Engineering, Business, Sales, Marketing, or a related discipline will be highly regarded

Benefits   

  • Competitive salary + company bonus program
  • Company-funded income protection insurance
  • Subsidised health insurance for you and your immediate family
  • 13% superannuation
  • Gym membership discounts and wellbeing benefits
  • Additional leave entitlements
  • Structured training and career development pathways
  • Xylem Watermark volunteer program participation

If you're passionate about building customer partnerships and shaping the future of Australia's water infrastructure industry, we'd love to hear from you.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Skills Required

  • Minimum 5 years experience in marketing and sales, ideally within an engineering environment.
  • Ability to drive profitability, growth, lead generation, margin and market share through strategic sales.
  • Excellent communication, influencing and negotiation skills.
  • Proven client management, time management, resilience, sales analytics and opportunity prioritisation skills.
  • Willingness to travel extensively across the state (high level of state-based travel).
  • Tertiary qualifications in sales, engineering or business.
  • Familiarity with business management principles and the pump industry.
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The Company
HQ: Washington, DC
10,001 Employees

What We Do

Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

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