Key Account Manager

Posted 9 Hours Ago
Be an Early Applicant
DKI Jakarta, IDN
In-Office
Senior level
Logistics • Other
The Role
Manage and grow strategic mining and heavy-equipment customer accounts by winning contracts, negotiating extensions, delivering solutions, coordinating internal teams and distributors, conducting business reviews and market research, and ensuring high customer satisfaction and sales margin targets.
Summary Generated by Built In

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

 

Key Responsibility :
  • Establish productive, professional relationships with key personnel in assigned customer accounts for profitable sales growth and maintain strong and reliable relationships with the decision makers of the customers
  • Winning new contracts from existing or new customers, which include mining owners & mining contractors for supporting & production equipment
  • Able to formulate a proposal to offer solutions to customers’ challenges and needs
  • To understand the challenges and needs of the customers and partner with the internal department to ensure that the service levels are achieved and delivered to the customer to their satisfaction
  • Responsible for negotiating contract extensions, securing new contracts, and meeting the company's set margin standard
  • Conduct regular business review meetings
  • Co-operating with the Indonesia Territory Manager and distributors to ensure a smooth process and service level
  • To be efficient in the Donaldson Sales Program (IMPAX) by training and implementation
  • Able to develop actions for short- and medium-term growth & corrective actions
  • Maintain high customer satisfaction with good feedback from customers
  • Conduct market research to find new business opportunity
Key Qualifications & Requirements
Education Qualification
  • Bachelor’s degree in Business Administration, Mechanical Engineering or Industrial Engineering is preferred
Technical Competence & Professional Skills
  • In-depth industry knowledge of mining, construction, heavy-duty diesel engines, or other equivalent heavy industry sectors
  • Proven expertise in developing and retaining key accounts for mining enterprise customers
  • Hands-on experience working with CRM customer management systems is a plus
  • Skilled in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Strong cross-functional problem-solving skills
  • Able to build and sustain long-term strategic partnerships with the customers
Relevant Professional Experience
  • Minimum 5 years of technical or industrial sales experience is mandatory
  • Prior filtration industry sales experience is preferred but not required; heavy equipment industry background will also be considered
Others:
  • Willing and able to travel 50% or more of working time
  • Fluent English communication ability

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Skills Required

  • Minimum 5 years of technical or industrial sales experience
  • In-depth industry knowledge of mining, construction, heavy-duty diesel engines, or equivalent heavy industry sectors
  • Proven expertise in developing and retaining key accounts for mining enterprise customers
  • Willing and able to travel 50% or more of working time
  • Fluent English communication ability
  • Skilled in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Strong cross-functional problem-solving skills
  • Able to build and sustain long-term strategic partnerships with customers
  • Bachelor's degree in Business Administration, Mechanical Engineering, or Industrial Engineering
  • Prior filtration industry sales experience or heavy equipment industry background
  • Hands-on experience with CRM/customer management systems

Donaldson Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Donaldson Company and has not been reviewed or approved by Donaldson Company.

  • Retirement Support Retirement programs like a 401(k) match, profit-sharing, and an employee stock purchase plan are positioned as meaningful components of total compensation. Company materials consistently frame retirement benefits within a broader Total Rewards offering.
  • Healthcare Strength Medical, dental, vision, and a 24/7 Employee Assistance Program with mental‑health resources create a comprehensive health and wellbeing package. Healthcare is often characterized as decent and a core strength of the overall offering.
  • Leave & Time Off Breadth Paid time off, holidays, and paid parental leave are explicitly included, alongside other company‑paid leaves such as bereavement, jury duty, and military leave. Some locations highlight multi‑week PTO from the first year, underscoring breadth of leave options.

Donaldson Company Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Minneapolis, MN
14,000 Employees
Year Founded: 1915

What We Do

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers'​ needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.

Similar Jobs

Fulkrum Logo Fulkrum

Account Manager

Professional Services • Consulting • Energy • Renewable Energy
In-Office or Remote
DKI Jakarta, IDN
309 Employees

Cermati.com Logo Cermati.com

Key Account Senior Manager (Gadget & Electronics)

Fintech • Payments • Financial Services
In-Office
DKI Jakarta, IDN
468 Employees

Cermati.com Logo Cermati.com

Key Account Senior Manager - Gadget Insurance

Fintech • Payments • Financial Services
In-Office
DKI Jakarta, IDN
468 Employees
In-Office or Remote
5 Locations
13000 Employees

Similar Companies Hiring

Air Space Intelligence Thumbnail
Transportation • Software • Machine Learning • Logistics • Defense • Artificial Intelligence • Aerospace
Boston , Massachusetts
150 Employees
HERE Technologies Thumbnail
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Amsterdam, NL
6000 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account