Key Account Manager

Reposted 15 Days Ago
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Arnhem, NLD
In-Office
Senior level
Food
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The Role
Manage and grow Innova's largest European FMCG accounts through consultative selling, strategic guidance, upselling/cross-selling, stakeholder management, competitive analysis, and regular client visits.
Summary Generated by Built In

As a key account manager at Innova Market Insights, you will play a pivotal role in strengthening and expanding relationships with our most strategic clients across the European food FMCG market. You are a senior-level commercial professional with extensive experience managing large key accounts. Working closely with our marketing, R&D, and sales teams, you will help shape and execute innovation strategies for our clients.

Your mission is to successfully manage the sales process, maximize business growth through tailored solutions, and enhance customer satisfaction. Our clients are located throughout Europe, giving you the unique opportunity to travel and visit them regularly.

Responsibilities

  • Account management: take ownership of the success of our largest European clients by building and maintaining long-term relationships with senior stakeholders, including C-level executives.

  • Consultative selling: act as a trusted advisor, providing strategic guidance and helping clients identify the solutions that best meet their business objectives.

  • Strategy & commercial growth: Drive commercial success by identifying opportunities, closing deals, and expanding both new and existing accounts through upselling and cross-selling.

  • Communication & stakeholder management: Build strong, long-lasting relationships with key decision-makers and communicate effectively at the executive level.

  • Market & competitive analysis: Monitor market trends and competitive developments to ensure our strategy and value proposition continue to align with evolving customer needs.

Your Qualifications:

  • You have at least 7 years of experience in a commercial role, preferably as a key account manager, customer success manager, or a similar position within a B2B environment.

  • You hold a Bachelor's degree (HBO or equivalent).

  • You have proven experience with consultative selling, as well as upselling and cross-selling.

  • You have a strong track record of managing large key accounts and engaging with C-level stakeholders.

  • You have excellent written and spoken English. Knowledge of additional European languages is an advantage.

  • You have a strong commercial mindset, a passion for sales, and a drive to achieve results.

  • You are proactive, results-oriented, and think strategically.

  • You possess excellent negotiation skills and can communicate effectively with stakeholders at all levels of an organization.

  • Experience within the food and beverage industry is a plus.

What we offer:

  • A competitive salary with an uncapped bonus structure.

  • Excellent opportunities for learning, development, and career growth.

  • International travel opportunities for trade shows and client visits.

  • An attractive pension scheme with a 50% employer contribution.

  • 25 vacation days, plus 2 additional company days. If you'd like even more time off, you can purchase up to 10 extra vacation days each year.

  • 8% holiday allowance.

  • One fixed work-from-home day per week to support a healthy work-life balance.

  • A fully equipped on-site gym & free on-site parking

Innova Market Insights is an equal opportunity employer.
We are committed to creating an inclusive workplace where all individuals are treated with dignity and respect.

We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable law.

Our recruitment and selection practices are designed to be fair, transparent, and accessible. We ensure that job requirements are based solely on the skills, qualifications, and experience necessary for the role. Where needed, reasonable accommodations will be provided to applicants and employees with disabilities.

At Innova Market Insights, we believe diversity strengthens our teams and drives innovation. We welcome candidates from all backgrounds and encourage applications from underrepresented groups.

Skills Required

  • At least 7 years of experience in a commercial role (key account manager, customer success, or similar in B2B)
  • Bachelor's degree (HBO or equivalent)
  • Proven experience with consultative selling, upselling, and cross-selling
  • Strong track record managing large key accounts and engaging with C-level stakeholders
  • Excellent written and spoken English
  • Knowledge of additional European languages
  • Strong commercial mindset, passion for sales, and drive to achieve results
  • Proactive, results-oriented, strategic thinking
  • Excellent negotiation skills and effective stakeholder communication
  • Experience within the food and beverage industry
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The Company
180 Employees
Year Founded: 1994

What We Do

Innova Market Insights is a global leader in market intelligence for the food, beverage, beauty, and personal care sectors. Established for 30+ years, we work with leading consumer packaged goods companies around the world. Helping them to understand how fast-moving markets are evolving and what’s next. Our Insights 360° approach covers all angles. From what’s driving consumers and categories to the latest product, ingredient, flavor, and packaging trends. With insights that extend from macro to granular and global to local. Our customers partner with us to find new opportunities for innovation, expand into new markets and turn ideas into winning products. Innova: Insights partner for innovation INSPIRE INNNOVATION DRIVE GROWTH

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