At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt for Work is a rapidly-growing B2B business at Wolt, and we have ambitious plans to massively accelerate this growth. Our mission is simple: we want to bring the same great user experience that Wolt is known for to business users around the world. Through Wolt’s established delivery network and vast number of restaurant and retail partners, Wolt for Work enables businesses to boost their employees’ happiness no matter where they are working, promote camaraderie in teams, and save time and effort running office events.
We are now looking for a hands-on Key Account Manager to join us on this journey of accelerating Wolt for Work’s growth further and support the recently launched Wolt Benefits - our new employee benefits product.
What you’ll be doingIn this role you will engage in business-level discussions with decision-makers, you will need to be comfortable using data, and insights and versatile enough to hold your own in operational, marketing, and technical conversations.
Moreover, you will have the opportunity to showcase your entrepreneurial flair and collaborate across several teams/functions including our product, merchant and marketing teams to build a winning proposition. We have a great base to start from, your focus will be to help us build upon and scale this in the local and regional markets.
Day-to-day in this role you’ll- Full end-to-end responsibility over the corporate client relationship after acquisition, by directly managing top tier clients and reactively managing others
- Onboard and activate acquired corporate clients, guiding them through their first few transactions
- Consistent, regular account management to promote account activity
- Develop and nurture strong relationships, becoming the clients’ trusted advisor
- Support clients in using our products and problem-solving for their needs
- Grow accounts by identifying additional opportunities for Wolt to support the client
- Collaborate with internal stakeholders including Product, Marketing, Operations and Customer Support to develop custom B2B offers and to ensure that we continue to provide a high quality experience to clients.
- Develop client NPS, collect positive testimonials, and reduce churn
- Analyze data to develop insights and determine account management focus areas
- As our business grows we are rolling out new features that could be beneficial to our clients- you will be the one to decide how our clients can benefit from them in order to fulfill the potential from our platforms.
- Account Management Experience: 3+ years of experience in account management within B2B or enterprise fields. Demonstrated ability to anticipate client needs, proactively address potential issues, and consistently deliver added value.
- Strong sales skills, including identifying upselling and cross-selling opportunities to maximize revenue growth within existing accounts. Ability to build strong relationships and tailor the company’s offerings based on specific client needs and business parameters.
- Analytical Skills: Excellent analytical ability to translate data into actionable strategies. Comfortable with analyzing sales metrics and producing relevant KPIs to improve performance and decision-making.
- Attitude: Natural tendency for ownership with a get-stuff-done, entrepreneurial attitude.
- Communication & Presentation: Excellent communication and presentation skills. Ability to collaborate effectively with global and local teams.
- Languages:Finnish and English.
- Team Player - growing is something that we do together as a team - we value teamwork and knowledge sharing in order to achieve our goals.
🚀 Global and growing fast: Join a rapidly scaling international company.
🤩 Ride of a lifetime: Accelerate your career while mastering sales excellence.
💪 Instant impact: Take ownership and help shape a new business segment from the ground up.
💙 Big hearts, small egos: Work alongside smart, supportive teammates who care.
If you’re excited to work in a high-growth environment, take ownership, and be part of an ambitious team, we’d love to hear from you. Please apply through our Careers page with your CV to start the conversation.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
Skills Required
- 3+ years of account management experience in B2B or enterprise fields
- Strong sales skills, including identifying upselling and cross-selling opportunities
- Ability to build strong client relationships and tailor offerings to client needs
- Excellent analytical skills and ability to translate data into actionable strategies
- Experience analyzing sales metrics and producing relevant KPIs
- Entrepreneurial, ownership-oriented, get-stuff-done attitude
- Excellent communication and presentation skills
- Ability to collaborate effectively with global and local teams
- Fluency in Finnish and English
- Teamwork and knowledge-sharing orientation
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
Wolt Insights
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
