Key Account Manager - WOCA

Posted 21 Days Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Artificial Intelligence • Information Technology • Business Intelligence
The Role
Own and grow exhibition accounts by identifying and developing new clients, meeting telesales and visit KPIs, building and maintaining an exhibitor database, closing contracts and payments, and maintaining long-term client relationships while following company procedures.
Summary Generated by Built In
Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

This role is based in our K11 Atelier office. 

  1. Independently develop and identify new effective clients.

  2. Understand the industry conditions, market change trends, major client resources and their distribution, and formulate and complete target sales plans.

  3. Possess good sales skills to be able to meet the required number of telesales and client visits on a daily, weekly, monthly, and quarterly basis, and achieve the corresponding KPI assessments.

  4. Establish an exhibitor database, properly maintain client data, and effectively manage the statistical work.

  5. Based on the annual sales plan and promotion plan, complete the project sales targets, and follow up on the contract and payment recovery.

  6. Actively maintain good client relationships, actively follow up with clients from various channels, improve client satisfaction, and establish stable and long - term cooperative relationships with the senior management of exhibitors.

  7. Strictly follow the group's relevant contract and financial procedures and regulations.

Qualifications

  1. Associate degree or above, with five or more years of sales experience ,with exhibition sales work experience would be better.

  2. Have the ability of telephone sales, cold calling, and major client public relations.

  3. Be capable of independently developing and expanding new clients and establishing a client database.

  4. Have strong expression and communication abilities, with standard Mandarin.

  5. Possess good team spirit, be rigorous in work, hard - working, responsible, and willing to take on challenges.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders and more
  • Recognition for great work, with global awards and kudos programmes 
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Skills Required

  • Associate degree or above
  • Five or more years of sales experience
  • Exhibition sales experience
  • Ability in telephone sales and cold calling
  • Major client public relations and relationship management
  • Ability to independently develop and expand new clients and establish a client database
  • Strong expression and communication abilities, with standard Mandarin
  • Team spirit, rigorous work style, hardworking, responsible, willing to take on challenges
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The Company
HQ: London
3,741 Employees
Year Founded: 1998

What We Do

Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more. We're a FTSE 100 company with 10,000 colleagues working in over 30 countries and a presence in all major regions, including North America, South America, Asia, Europe, the Middle East and Africa. Informa has five business divisions: Informa Markets, Informa Connect, Informa Tech, Informa Intelligence and Taylor & Francis. We are home to hundreds of leading brands, serving businesses and professionals who work in any one of dozens of specialist markets through brands such as Citeline, Arab Health, CPhI and EBD Group in Pharma, Pharma Ingredients and Biotech; SuperReturn, EPFR and FBX in Finance; Lloyd's List in Maritime; New Hope and Natural Products Expo in Health & Nutrition; Routledge, CRC Press and F1000 Research in Academic Publishing; Black Hat in Cybersecurity; AI Summit in Artificial Intelligence; and many more.

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