Key Account Manager, Walmart eCommerce

Position Summary:

The Key Account Manager, Walmart eCommerce is responsible for accelerating profitable growth across Walmart's digital ecosystem. The successful candidate combines traditional account management expertise with deep digital commerce knowledge and a strong understanding of Walmart's evolving omnichannel strategy. This individual will serve as the primary business leader for eCommerce growth, partnering with Walmart merchants, eCommerce teams, omnichannel merchants, site merchandising teams, and internal cross-functional stakeholders.

Key Responsibilities:

Walmart eCommerce Business

• Lead the development and execution of Walmart eCommerce growth strategies across all digital channels
• Own annual and quarterly business planning focused on online sales, digital market share, and profitability
• Deliver revenue, margin, and market share objectives for Walmart.com and omnichannel programs
• Build and maintain high-impact relationships with Walmart eCommerce merchants and cross-functional teams

Digital Shelf Excellence

• Partner with internal Digital and Retail Media Teams to develop and execute best-in-class digital shelf strategies
• Optimize:
• Product titles
• Descriptions
• Enhanced content
• Product imagery
• A+ content
• SEO and search discoverability
• Product ratings and reviews
• Monitor content health and item performance
• Improve conversion rates through continual content and assortment optimization
• Ensure all online content aligns with Walmart standards and category best practices

Search, Traffic & Conversion Management

• Analyze key eCommerce KPIs including:
• Traffic
• Search rankings
• Click-through rates
• Conversion rates
• Average order value
• Basket penetration
• Develop strategies that improve shopper acquisition and online conversion
• Identify opportunities to increase category visibility and product discoverability
• Partner with internal analytics teams to optimize digital performance

Walmart Connect & Retail Media

• Partner with internal Retail Media Team on Walmart Connect investment strategy and execution
• Collaborate with internal team on:
• Sponsored Search
• Sponsored Products
• Display Advertising
• Offsite Media
• Seasonal Campaigns
• Analyze campaign effectiveness and optimize spend allocation based on performance
• Present media performance reviews and recommendations to leadership

Assortment & Omnichannel Growth

• Lead online assortment expansion and product launch strategies
• Identify opportunities for:
• Digital-only assortment
• Marketplace expansion
• Omnichannel exclusives
• Bundle creation
• Subscription opportunities
• Support omnichannel initiatives that improve customer acquisition and retention
• Partner with Walmart teams to increase online item availability and fulfillment performance

Forecasting & Financial Management

• Partner with NAMs to create accurate sales forecasts and demand plans
• Monitor:
• Gross sales
• Net sales
• Gross margin
• Trade spending
• Retail media investment
• Contribution margin
• Ensure profitable digital growth through disciplined financial management

Data Analytics & Performance Reporting

• Leverage data and insights from:
• Scintilla
• Walmart Connect reporting
• Circana
• Profitero
• Internal BI platforms
• Build monthly, quarterly, and annual business reviews
• Develop actionable recommendations to drive share growth and category leadership
• Monitor competitor performance and market trends

Cross-Functional Leadership

• Partner closely with:
• Marketing
• Category Management
• Supply Chain
• Demand Planning
• Finance
• Customer Service
• eCommerce Operations
• Ensure inventory availability and fulfillment excellence
• Resolve operational and supply chain issues impacting online performance

Qualifications:

Required

• Bachelor's Degree in Business, Marketing, Supply Chain, Analytics, or related field
• 3+ years of sales, account management, or eCommerce experience
• Demonstrated success growing Walmart.com sales
• Strong understanding of:
• Walmart eCommerce
• Walmart Connect
• Walmart Marketplace
• Omnichannel retailing
• Digital shelf management
• Advanced Microsoft Excel and Power BI skills
• Excellent analytical, presentation, and negotiation skills

Preferred

• Experience in CPG General Merchandise categories
• Experience with:
• Experience managing $25M+ in annual Walmart eCommerce revenue

Environmental Factors:  

• Working conditions are normal for an office environment
• Must be able to sit for extended periods of time
• Must be able to use a computer keyboard and view a monitor for extended periods of time
• This position follows a flexible work arrangement that includes three days per week on-site in our Bentonville, AR office and two days per week working remotely.

What We Offer: 

• Comprehensive Medical/Dental/Vision plans
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• Paid Parental Leave
• 401k and company match
• EAP & Employee Wellness Programs
• Volunteer Days Paid Time Off

About Conair: 

Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories. 

Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring. 

Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products. 

At Conair, we inspire our customers with innovative high-quality products and 

iconic brands that enhance their lives. 

Are you passionate about this opportunity but worried that you don’t have 100% of the experience we’re looking for?  We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!