Key Account Manager, USA

Posted 12 Hours Ago
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Hiring Remotely in USA
Remote
Mid level
Biotech
The Role
Drive U.S. revenue growth for Volta Labs’ genomics platform by generating net-new business, building pipeline, and closing complex solution sales. Own the full sales cycle across academic medical centers, reference labs, and commercial genomics customers. Engage scientists, lab directors, procurement teams, and executives in multi-stakeholder, six-figure deals. Represent the company at industry events, provide market feedback, and collaborate cross-functionally to support solution delivery.
Summary Generated by Built In
ABOUT US:
Volta Labs is an applications company that is revolutionizing the future of genomics. We are a Boston based, venture-backed biotech startup that makes extracting vital information from biological samples is as simple as pressing a button, through our flagship product Callisto. Our product speeds up processing time for scientists and increases accessibility to important genetic information for patients. Sitting at the intersection of science and engineering, we invite you to join us on our journey to shape the future of genomics, where insatiable curiosity is encouraged and every Voltarian makes an impact.
 
THE TEAM:
You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world.

THE ROLE:
Volta Labs has launched Callisto, our groundbreaking platform for NGS sample prep — and we’re now commercializing it globally. This is a pivotal moment for our company: we’re scaling rapidly, expanding into new markets, and building the team that will transform how genomics is done. Joining Volta now means having a direct impact on bringing a first-in-class technology to scientists worldwide and shaping the future of genomics.
 
We’re hiring a Key Account Manager to drive solutions sales and revenue growth across the U.S. market. As our first quota-carrying sales hire in the U.S., you will build the customer pipeline, run complex sales cycles, and close high-value deals — owning everything from qualification through close. This is a frontline, individual contributor role for someone who knows how to win net-new business, is comfortable operating independently, and takes full ownership of his accountability. You are an experienced Key Account Manager with clear capabilities to grow into the next level.

DAY 1 TO YEAR 1

  • Generate and close net-new business across target accounts in the U.S.
  • Build and maintain a qualified customer pipeline sufficient to consistently hit quota.
  • Own the full solution sales cycle from qualification, development through procurement and close.
  • Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors.
  • Establish Volta Labs as a strategic partner within key accounts.
  • Represent the company in high-stakes customer interactions and industry settings.
  • Provide direct market feedback to leadership to refine positioning and go-to-market strategy.
  • Within 3 months you’ll… Ramp on Callisto and the full product and solution portfolio; develop a deep understanding of our ICP and target accounts. Begin building a pipeline through outbound prospecting, warm introductions, and conference presence. Shadow existing customer interactions and complete your first independent discovery calls.
     
    Within 6 months you’ll…  Have a healthy, qualified pipeline with solution deals at multiple stages. Closed your first deal(s) and demonstrated repeatable ability to advance opportunities through complex, multi-stakeholder cycles. Established trusted relationships with key accounts and began representing Volta at relevant conferences and industry events.
     
    At 12+ months you’ll… Be consistently attaining solution quota with a diversified book of business opportunities across academic medical centers, reference labs, and commercial genomics customers. Continue as a hands-on individual contributor closer with deep sequencing fluency, trusted multi-stakeholder relationships, and a track record of winning on technical fit and value. Provide practical market feedback that sharpens positioning and go-to-market execution.

     

Who You Are

  • Demonstrated relevant sales experience closing complex capital-equipment or closely adjacent life science solution deals 
  • Technical problem-solver and relationship-builder: able to engage credibly with PhDs, lab directors, and executive sponsors and navigate multi-stakeholder decisions without relying on discounting.
  • Background in molecular biology, genomics, or a related scientific field.  Masters degree or higher preferred 
  • Sequencing / NGS background required; you bring scientific depth and are eager to deepen product and application fluency.
  • Proven track record of closing complex, six-figure+ solution deals with long sales cycles and multiple stakeholders.
  • Experience selling into academic medical centers, reference labs, or commercial diagnostic labs including working with tenders.
  • Ability to work cross-functionally with engineering, application development and manufacturing to ensure a smooth solution delivery.
  • High ownership mindset — you treat your accountability as your business.
  • Comfortable in ambiguity; able to create structure and process where none exists.
  • Experience working at an early stage start up or selling a new to market product is a plus

Our Benefits and Perks:
 
• Robust Equity Program, to build future wealth through stock options with high growth potential
• Comprehensive Healthcare Coverage, including Medical, Dental, & Vision
• HSA with monthly company contribution, & FSA
• Sponsored Commuter Benefit Plans
• Access to Our 401K Plan, to save for your future
• 12 Weeks of Paid Parental Leave
• Paid Time Off, because we understand the importance of time off for rest and adventure
• 11 Paid Holidays
• Twice Weekly Company Lunches, office snacks, beverages, & treats
• Monthly Team Happy Hours and regular team outings!
 
We are an equal opportunity employer and foster diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we actively seek out and value diverse backgrounds and experiences.
 
Even if you don't check every box, but see yourself positively contributing, please apply. Help us build an inclusive community that will change the face of genomics!

Skills Required

  • Relevant sales experience closing complex capital-equipment or closely adjacent life-science solution deals
  • Ability to engage credibly with PhDs, lab directors, and executive sponsors in complex, multi-stakeholder sales
  • Background in molecular biology, genomics, or a related scientific field
  • Master’s degree or higher
  • Sequencing or next-generation sequencing (NGS) background
  • Proven record of closing complex six-figure-plus solution deals with long sales cycles
  • Experience selling into academic medical centers, reference labs, or commercial diagnostic labs, including tenders
  • Ability to work cross-functionally with engineering, application development, and manufacturing
  • High ownership mindset and ability to operate independently
  • Ability to create structure and process in ambiguous environments
  • Experience at an early-stage startup or selling a new-to-market product
Am I A Good Fit?
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The Company
HQ: Boston, MA

What We Do

Volta Labs engineers tools that lead to more critical discoveries in the biotech industry.

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