Key Account Manager - Strategic Accounts - ANZ

Posted 16 Days Ago
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Auckland, NZL
In-Office
Senior level
Hardware • Software • Analytics
The Role
Manage strategic accounts across Australia and New Zealand, driving orders, sales, profitability, customer growth, and market expansion. Develop account strategies, identify opportunities, build executive relationships, negotiate with partners, forecast pipeline, report performance, and coordinate internal teams to deliver customer solutions. The role requires consultative technical sales experience, key account management, data center industry knowledge, strong business acumen, and relationship-building skills.
Summary Generated by Built In

Position Summary/Objectives of Incumbent:

As the Key Account Manager, Strategic Accounts, ANZ, you will be accountable for developing vertical business strategies and identify new business opportunities to achieve agreed upon growth objectives for the company. This role also requires strong interaction with local Strategic Accounts and stakeholders, and other functional leadership in the region in order to maximize our potential with current customers, identifying and acquiring new customers for Vertiv's Strategic Account Team within ANZ. Geographic responsibility: NZ

Key responsibilities:

  • Strive to overachieve yearly Orders & Sales targets for your allocated account base.
  • Manage all your allocated Strategic Accounts and Opportunities in your geographic area.
  • Manage own activity for the achievement of short-and long-term business objectives, increased profit and market control.
  • Work collaboratively with the internal stakeholders to develop and own the strategic account plans for your accounts and to develop solutions that meet customers' requirements
  • Establish strong relationships within your allocated accounts and market.
  • Prepare and conduct presentations to, and negotiations with partners (prospective and existing), to highlight our product and service capability
  • Achieve high value and high visibility wins to demonstrate the benefits of this consistent approach.
  • Deliver effective communication, forecasting and reporting of the Strategic Account opportunities.
  • Develop the overall strategy for successful targeting of the Strategic Account opportunities/customers in the region of responsibility within the ANZ MU.
  • Understand, support and integrate into the Global Strategic account teams.
  • Ensuring high quality and timely communication of accounts current and future plans, forecasts, competitive & industry intelligence.
  • Produce, monitor & review business plans quarterly and track progress monthly against KPIs by hosting and participating in regular planning sessions and monitoring meetings
  • Work with internal stakeholders to identify improvement opportunities (product solutions, technical support and service delivery) and develop and implement action plan

WHS, Environment & Quality:

•    Comply with all Work, Health & Safety, Environment and Quality obligations
•    Actively promote safety in the workplace
 

Employees reporting to Incumbent N/A

Specialist Knowledge:

  • 5+ years' experience in consultative technical sales/sales management with minimum of 2 years managing key accounts
  • Recognized tertiary qualifications in Business, MBA/Masters desirable. Or relevant demonstrated experience.
  • People management experience with high level interpersonal and relationship management skills.
  • Strong business acumen
  • Good understanding of sales concepts and techniques
  • Sound computer skills in Microsoft Office Applications

Practical Experience: 

  • Experience in the Data Centre Industry

Education/Qualification:

  • Degree in Mechanical or Electrical Engineering (or any related field)

Personal Attributes:

  • Customer first mentality and approach
  • Account Management mindset
  • Strong relationship building skills and ability to hold relationships
  • Excellent interpersonal and communication (verbal and written) skills

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]

Skills Required

  • 5+ years of experience in consultative technical sales or sales management
  • At least 2 years of key account management experience
  • Tertiary qualification in Business or equivalent relevant demonstrated experience
  • People management experience
  • Strong interpersonal and relationship management skills
  • Strong business acumen
  • Understanding of sales concepts and techniques
  • Computer skills in Microsoft Office applications
  • Experience in the data center industry
  • Degree in Mechanical or Electrical Engineering or a related field
  • MBA or Master's degree
  • Excellent verbal and written communication skills

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

Vertiv Insights

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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