Key Account Manager, South

Reposted 23 Hours Ago
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2 Locations
In-Office
Senior level
Healthtech • Telehealth
The Role
Lead key account management for Sleep & Respiratory Care in the South region, driving sales, price realization and customer satisfaction. Manage three Account Managers, develop strategic account plans, support CRM funnel management, coordinate with marketing/operations/finance, deliver quotes, represent at events, and feed market/competitor insights to UKI/EMEA teams.
Summary Generated by Built In
Job TitleKey Account Manager, South

Job Description

The Key Account Manager for our Sleep and Respiratory Care business, will be responsible for maximising order intake, sales, prices realisation and customer satisfaction whilst developing and optimising the customer relationship in order to ensure the long-term profitability in the defined number of accounts. You will also have a team of 3 Account Managers that report directly into yourself.

You will work within the SRC Sales team, working daily with marketing, operations and finance stakeholders to explode the business within your territory.

Within this team, you will have the opportunity to grow and progress within the wider Philips business, across a commercial, technical or managerial pathway.

Your responsibilities

  • Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total South region, exceeding region and territory sales, and gross profit targets agreed with the Company
  • Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organisations, but also facilitate the executive level interfaces between company and the accounts
  • Prepare the strategic account plan in line with the regional strategy and execute at territory level. Ensuring that all Southern AM's have strategic account plans and review these on a monthly basis.
  • Contribute to the development and implementation of local marketing strategies
  • Accountable for the South Region and the 3 Account Managers within that region alongside their individual territory. Delivering 1:1's, performance reviews and day to day support for the AM's within the South.
  • Responsible for filling the funnel management tool (CRM) and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition and trends.
  • Participate in relevant exhibitions or local events
  • Determine the training and support needs of the Southern AM's and organise any related actions required.
  • Ensure quotations are completed and delivered within time limits for both your territory and the Southern team
  • Take on additional project responsibilities from the UKI and EMEA team, to support the total SRC business. Including feeding back competitor information and customer needs.

Your team

This position will be field based, spending 80% of your time working across the South territory, with the remainder of your time working from home.

We are looking for

  • Experience in a sales role in Healthcare and B2B environment
  • Experience managing a sales team
  • Experience within respiratory care or sleep services would be desirable.
  • Preferably relevant technical or clinical experience
  • Excellent communication skills.
  • A drive to succeed and exceed the sales targets
  • Valid driving license

About Philips

We are a health technology company.  We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business here

  • Discover our rich and exciting history here

  • Learn more about our purpose here

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

#LI-EU

#LI-Remote

#ConnectedCare

Skills Required

  • Experience in a sales role in healthcare and B2B environment
  • Experience managing a sales team
  • Experience within respiratory care or sleep services
  • Relevant technical or clinical experience
  • Excellent communication skills
  • Drive to succeed and exceed sales targets
  • Valid driving license

Philips Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.

  • Retirement Support Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
  • Flexible Benefits Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.

Philips Insights

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The Company
HQ: Cambridge, MA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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