Position Type: Regular - Full-Time
Position Location: Dubai Mainland
Requisition ID: 35931
We are passionate about potatoes. But we're even more passionate about our People!
At McCain, we know the power food has to connect people, families, and communities. That's why our purpose is simple and bold: Celebrating real connections through delicious, planet-friendly food.
We're customer obsessed, team-spirited, and driven by impact. And when we grow together, we succeed together.
Ready to lead retail success across the MENA region?
Join us as our next Key Account Manager - Retail (MENA)!
Your Purpose:
As our Key Account Manager for Retail MENA, you'll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. You'll work cross-functionally with McCain teams and local distributors to drive volume, profitability, and market share, all while building solid customer partnerships and delivering on execution excellence.
Where You'll Work:
- Region: MENA (Middle East & North Africa)
- Travel: Regular across key markets
- Reporting to: Retail Director MENA
- Languages: Arabic & English fluency required
What You'll Do:
Retail Strategy & Growth
- Build and execute strategic retail plans per market, in line with business goals
- Align local distributor teams with McCain's ambitions and performance KPIs
Distributor & Partner Leadership
- Own and lead the relationship with distributors (RTM model)
- Conduct robust business reviews on targets, stock levels, sell-in support, and activations
- Ensure strong alignment with channel and brand marketing
Key Account Management
- Develop advanced partnerships with top regional retailers
- Identify new opportunities (PL, category expansion, regional deals, new models)
- Support trade marketing execution: POS tools, promotions, activations
Sales Operations & Forecasting
- Collaborate with demand planning and distributors on accurate forecasting
- Monitor IMS, stock levels, and ensure timely order management
- Follow up on payment terms, A/R, and credit management in coordination with finance
Market Intelligence
- Track category trends, shopper behaviour, and competitor activities
- Report business insights and market risks across MENA
What You Bring:
- University degree in Business, Marketing, or related field
- 5-7 years' experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
- Fluency in Arabic & English (written and spoken)
- Commercial sharpness - able to manage P&L drivers, margins, and forecast accuracy
- Excellent stakeholder management - both internal and external
- A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
- Willingness to travel across the region
Why McCain?
At McCain, you don't just take a job - you join a global family that believes in people-first culture, shared success, and real impact. We offer competitive compensation, benefits, and development paths tailored to your growth. Here, you matter.
Join us and help shape the future of retail in MENA - one delicious potato at a time.
Apply now and let's grow together.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Sales
Division: Continental Europe
Department: Retail MEMA
Location(s): AE - United Arab Emirates : Dubai : Jebel Ali
Company: McCain Middle East FZE
What the Team is Saying
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What We Do
The power it has to uplift and bring people, Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come. As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $10 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers. We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.
Why Work With Us
We are working to bring digital tools and data into our processes to drive efficiency, automation and data-driven insights. From connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture. So if you are a tech expert looking to join a company transforming technology, think of McCain.
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