Key Account Manager, Rare Diseases (Eastern Ontario/ Atlantic)

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Job Description
With around 30,000 people working in approximately 70 countries Takeda is a truly global partner for better health. Takeda is dedicated to pharmaceutical innovation and tackling diseases for which there is currently no cure. We are expanding continuously into new fields of treatment and therapy. By always putting people first, we empower employees so everyone can develop to his or her full potential. We are looking for colleagues with the right skills and experiences to support us in our mission to create better health for people and a brighter future for the world.
ROLE OBJECTIVE
The Key Account Manager is the liaison between Takeda and treatment centers within their designated territory and will act as the Ambassador for Takeda brand, vision, and values. This highly motivated individual will represent Takeda and grow key accounts in their territory for Takeda's Hereditary Angioedema and Immunology (immune globulin) therapies, with a focus on physicians who utilize these therapies (immunology, hematology, neurology). Territory will encompass Eastern Ontario (East Toronto to Ottawa), some accounts in northern Ontario, and the Atlantic provinces.
The Key Account Manager is responsible for maximizing appropriate utilization and patient outcomes of Takeda's rare disease products and the services associated with the products to members of the healthcare team within the center and community.
SCOPE

• Key Account Manager is the liaison between Takeda and treatment centers within their designated territory and will act as the Ambassador for Takeda brand, vision, and values.
• The RBM is responsible for maximizing appropriate utilization and patient outcomes of Takeda's rare disease products and the services associated with the products to members of the healthcare team within the center and community.

KEY ACCOUNTABILITIES
Therapeutic Area and Product Specialist

• Deliver agreed strategy and all necessary tactics within the key accounts to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers and key stakeholders.
• Maintain a comprehensive understanding of relevant therapies and competitive products (data, studies, outcomes, and current promotional messaging).
• Provide in-service training on disease state and relevant Takeda therapies to all key stakeholders.

Key Account Management

• Manage and monitor key accounts and develop strong relationships with key customers including but not limited to KOLs, treating physicians, nurses, and transfusion services.
• Formulate strategic, comprehensive and insightful key account plans to build and strengthen partnerships with key stakeholders, maximize account potential and minimize account risk.

Commercial Excellence

• Achieves sales goals and objectives by delivering Business Objectives as well as other key metrics in the assigned Territory.
• Develop and regularly evaluate account business plans to ensure they continue to meet strategic business objectives and align with emerging trends and changes within key customer segments or accounts. Prepare and present account business plans to management as required.
• Consistently seek new opportunities to drive results that meet unique needs of territory key accounts, ensuring Takeda is trusted partner of choice.
• Track and communicate KPIs and performance metrics as defined in the account plan.
• Leverage CRM systems to prioritize call objectives based on customer segmentation, strategies/ tactics, realistic milestones, and previous interactions with customers.

Communication & Cross-Functional Collaboration

• Proactively engage in collaboration with cross-functional team to ensure alignment in objectives and coordination of activities with accounts and external stakeholders.
• Identify and raise relevant issues and propose potential solutions through appropriate internal and external channels.
• Conduct market surveillance and communicate to key internal stakeholders; in-field intelligence on customer insights, external stakeholder activities and trends.

SKILLS and LEADERSHIP CAPABILITIES

• Highly motivated, self-directed, collaborative and results driven individual with a proven track record of successful key account management in the biotechnology/pharmaceutical space
• Strong collaboration and success working within teams
• Strong verbal, influencing, presentation and written communication skills

Job Requirements

• Bachelor's degree or equivalent; graduate degree an asset
• 5+ years of sales/key account management experience to healthcare professionals in the pharmaceutical, biotech, device, specialty or healthcare industry
• Relevant background in any of the following areas an asset: neurology, hematology, immunology, rare disease.
• Demonstrated growth mindset, including courage to implement innovative approaches and the agility to adapt to drive success
• Demonstrated business and strategic planning skills to identify unique partnership opportunities and adaptability to changing market conditions
• Pharmaceutical product launch experience is an asset
• Willingness and ability to travel within territory, including overnight travel (~30%)
• Preferred location of candidate in Eastern GTA region

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.
Locations
CAN - Remote (Ontario)
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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