Key Account Manager - On Premise

Posted 11 Hours Ago
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32257, Jacksonville, FL, USA
In-Office
Senior level
Food • Logistics • Retail • Transportation
The Role
Manages relationships with major clients, resolves issues, coordinates internal departments, advises on budgets, oversees account managers, presents stakeholder reports, and develops upselling, cross-selling, and new-client acquisition strategies.
Summary Generated by Built In

Responsible for handling the relationship between the organization and its most important clients. Duties include keeping suppliers engaged and satisfied, communicating key matters, and anticipating their needs. Also responsible for generating new business from these clients and prospecting the market for new potential clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Carries out responsibilities in accordance with the organizations policies and applicable laws. Other duties may be assigned.

  • Developing and maintaining strong relationships with the Champion Brands’ largest clients
  • Swiftly resolving any issue that a key client may have with the company
  • Anticipating any need for improvement in the relationship between the organization and its biggest clients
  • Keeping track and supervising all communication between key clients and other departments within the organization
  • Working with other departments to develop strategies for improving the quality of the goods or services delivered to key clients
  • Managing other account managers
  • Working internally to consult the company's management on setting budgets
  • Working with key clients to advise them on their required budget
  • Coordinating all departments involved in creating the goods or services that are to be delivered to key clients, such as sales, design, advertising, logistics, marketing, creative, management and any other department, with the purpose of making sure that the end product meets all client demands and quality standards.
  • Creating and presenting regular reports to the company's stakeholders, regarding the status of the organization's relationship with its top clients
  • Working along with sales teams to develop up-selling and cross-selling strategies for key clients
  • Studying client data to help with customer relationship management
  • Using various techniques to bring in new clients.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education: Bachelor’s Degree in sales, marketing, business management, or other related field.

Experience:

  • A minimum of 5 years previous sales experience required.
  • Proficient knowledge of technology
  • Reliable automobile transportation.
  • Maintain automobile driving privileges and insurability
    • Note: As part of the requirement for this job, all positions driving a personal vehicle for work must carry collision and comprehensive coverage at the following minimum coverages. Additionally, Champion Brands must be listed as an “Additional Interested Party” on the policy.
      • Bodily Injury Liability Limit: $100,000 each person/$300,000 each accident
      • Property Damage Liability Limit: $100,000 each accident

An equivalent combination of education and work-related experience may be acceptable.

Skills Required

  • Bachelor's degree in sales, marketing, business management, or a related field
  • At least 5 years of previous sales experience
  • Proficient knowledge of technology
  • Reliable automobile transportation
  • Maintain automobile driving privileges and insurability
  • Personal vehicle insurance with specified bodily injury and property damage coverage, collision and comprehensive coverage, and Champion Brands listed as an additional interested party
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The Company
350 Employees
Year Founded: 1985

What We Do

Champion Brands is a veteran and family-owned beverage distributor based in the Southeast and operating since 1985. They specialize in the distribution of a robust portfolio of alcoholic and non-alcoholic beverages, including beer, spirits, wine, and Red Bull, primarily across Northeast Florida and Southeast Georgia. The company is committed to quality service, community involvement, and eco-friendly initiatives, acting as a preferred partner for its suppliers and retailers.

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