We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you'll do
- Responsible for managing Accounts and growing the PT business in a profitable way, not only expanding the actual client base, but also expanding our product portfolio there, with an optimized pricing strategy, in line with strategic guidelines.
- Developing and nurturing long-lasting relationships with assigned clients, understanding needs and requirements, preparing customized solutions.
- Visit existing clients/stores to evaluate needs, train Sales Floor Staff and control POS materials.
- Acting as the main point of contact between clients and internal stakeholders, ensuring the successful implementation of projects.
- Reporting on accounts development, by tackling identified pain points, seizing new opportunities, and adapting sales forecasts accordingly.
- Identifying and sharing new business opportunities and negotiating contracts.
- Creating promotional plans for each client, being responsible for its implementation and evaluation.
- Analyzing the market and competitors.
What we're looking for
- 3-5 years of account management or sales experience with a track record of growing client relationships and revenue
- Strong relationship builder who understands client needs and develops tailored solutions
- Commercial thinker who can identify growth opportunities and make decisions based on profitability and strategy
- Fluent in Portuguese and English – essential to work with our PT market (other EU languages a plus)
- Hands-on and practical – comfortable visiting clients, training teams, and managing day-to-day relationships
- Results focused – organized, able to track performance, and adapt strategies to hit goal.
- Valid Driving License.
What we offer
- Pet-friendly office environment.
- Discounts on our products.
- Health insurance, including dental.
- 24 vacation days.
- A multicultural and international work environment.
- Company events that are actually enjoyable and build meaningful connections.
- Ownership, trust, and support from day one to grow your career.
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Skills Required
- 3-5 years of account management or sales experience
- Fluent in Portuguese and English
- Valid driving license
- Proven ability to build and nurture client relationships
- Commercial thinker with profitability and strategy focus
- Hands-on, able to visit clients and train store teams
- Results-focused, organized, able to track performance and adapt strategies
- Other EU languages
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
