The Role
Manage and grow Portugal accounts by building relationships, expanding product assortment and pricing, implementing promotions, visiting stores to train staff and check POS, reporting on performance, identifying opportunities, negotiating contracts, and analyzing market and competitors to drive profitable revenue.
Summary Generated by Built In
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!
What you'll do
- Responsible for managing Accounts and growing the PT business in a profitable way, not only expanding the actual client base, but also expanding our product portfolio there, with an optimized pricing strategy, in line with strategic guidelines.
- Developing and nurturing long-lasting relationships with assigned clients, understanding needs and requirements, preparing customized solutions.
- Visit existing clients/stores to evaluate needs, train Sales Floor Staff and control POS materials.
- Acting as the main point of contact between clients and internal stakeholders, ensuring the successful implementation of projects.
- Reporting on accounts development, by tackling identified pain points, seizing new opportunities, and adapting sales forecasts accordingly.
- Identifying and sharing new business opportunities and negotiating contracts.
- Creating promotional plans for each client, being responsible for its implementation and evaluation.
- Analyzing the market and competitors.
What we're looking for
- 3-5 years of account management or sales experience with a track record of growing client relationships and revenue
- Strong relationship builder who understands client needs and develops tailored solutions
- Commercial thinker who can identify growth opportunities and make decisions based on profitability and strategy
- Fluent in Portuguese and English – essential to work with our PT market (other EU languages a plus)
- Hands-on and practical – comfortable visiting clients, training teams, and managing day-to-day relationships
- Results focused – organized, able to track performance, and adapt strategies to hit goal.
- Valid Driving License.
What we offer
- Pet-friendly office environment.
- Discounts on our products.
- Health insurance, including dental.
- 24 vacation days.
- A multicultural and international work environment.
- Company events that are actually enjoyable and build meaningful connections.
- Ownership, trust, and support from day one to grow your career.
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Skills Required
- 3-5 years of account management or sales experience
- Fluent in Portuguese and English
- Valid driving license
- Proven ability to build and nurture client relationships
- Commercial thinker with profitability and strategy focus
- Hands-on, able to visit clients and train store teams
- Results-focused, organized, able to track performance and adapt strategies
- Other EU languages
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The Company
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
