Key Account Manager Poland (m/f/d)

We are the world market leader for reusable packaging containers (RPCs) for fresh food and are constantly optimizing our products.

We help make the food supply cycle for the population more sustainable. With our RPCs, safety for food transport is improved, there is less waste of food and at the same time the lifespan of the products increases. Through our products and the need for less packaging materials we reduce the carbon footprint.

„The future is circular“

Key responsibilities:

• Implement new producers into the Polish market and ensure their successful onboarding in scope of crates and plastic pallets.
• Manage and grow existing customer accounts, increasing satisfaction and business performance.
• Build and maintain strong customer relationships, fully understanding their needs, priorities, and decision drivers.
• Develop proposals, presentations, and pack tests demonstrating the benefits of IFCO crates over single-use packaging.
• Conduct business analysis to identify market gaps, new vertical opportunities, and potential growth areas for IFCO.
• Implement solutions that optimise internal and customer-facing processes.
• Represent IFCO at local and international trade shows, conferences, and industry association events.
• Collaborate cross-functionally within a matrix environment, ensuring alignment with production, supply chain, and international teams.
• Act as an ambassador for IFCO’s circular business model, promoting the transition away from single-use packaging.

Desired qualifications and abilities:

• University Degree required or comparable education
• Sales management knowledge in service industries (preferably with FMCG, packaging, pooling, supply chain or fresh produce industries)
• Proven experience in managing key accounts or strategic clients in a B2B environment.
• Strong relationship-building skills and the ability to develop long-term partnerships with senior stakeholders.
• Ability to maintain high-quality performance while managing long sales cycles and repetitive account processes.
• High level of patience and professionalism when navigating complex client structures and multi-step decision-making processes.
• Strong resilience — ability to stay focused, calm, and effective under pressure and during challenging negotiations.
• Flexibility and the ability to quickly regain effectiveness after setbacks, such as shifting client priorities or unsuccessful deal stages.
• Excellent communication, presentation, and negotiation skills.
• Analytical mindset with the ability to translate client needs into actionable business opportunities.
• Strong ownership, proactivity, and the ability to work independently while collaborating with cross-functional teams.
• Fluent Polish and English at a level that enables confident and effective communication in business contexts (additional languages are a plus).
• High level of self-discipline and motivation
• Open-minded approach

We offer:

• An area of responsibility with the opportunity to contribute to a sustainable and resilient industry
• Flat hierarchies and fast decision making
• A friendly and supportive international team that has a real influence on decision making in the organisation
• Training platforms and development programmes
• Company car
• Necessary working tools - laptop, phone, printer
• 3 days off for volunteering
• Remote work
• A close-knit, supportive local team of professionals who enjoy ambitious goals and having fun together

At IFCO, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome applicants from all backgrounds, ethnicities, cultures, and experiences. IFCO is an equal opportunity employer.