The Role
Manage and grow strategic payments accounts by building strong client relationships, identifying upsell opportunities, coordinating cross-functional teams, driving implementation and improving satisfaction using data-driven insights to meet revenue and performance targets.
Summary Generated by Built In
Remote, Shanghai/Malaysia/Singapore, Full-Time, Individual Contributor, +5 years of experience
Who We Are
At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.
Shape your future with Yuno!
We are Orchestrating the best high-performing team!
If you are a Key Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion.
As a Key Account Manager you will be responsible for managing a company’s most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company’s products or services.
🟣 Your challenge at Yuno
• Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives.
• Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights.
• Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery.
• Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback.
• Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets.
🟣 Skills you need
Minimum Qualifications
• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
● Fluent English and Mandarin is a must
● 5+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industry.
● Strong understanding of payment technologies, financial services, and industry regulations.
● Excellent communication, negotiation, and presentation skills.
● Strategic thinking and problem-solving abilities.
● Ability to work collaboratively in a dynamic startup environment.
● Results-driven and goal-oriented.
🟣 What we offer at Yuno
• Remote work - You can work from everywhere!
• Home Office Allowance - We offer a one-time allowance to help you create your ideal home office.
• Stock options
• Health Plan wherever you are
• Flexible Days off
• Language, Professional, and Personal growth courses
Skills Required
- Bachelor's degree in business, marketing, or a related field
- Master's degree
- Fluent English and Mandarin
- 5+ years proven experience as a Key Account Manager or Client Relationship Manager with international payments customers
- Strong understanding of payment technologies, financial services, and industry regulations
- Excellent communication, negotiation, and presentation skills
- Strategic thinking and problem-solving abilities
- Ability to work collaboratively in a dynamic startup environment
- Results-driven and goal-oriented
- Experience using data analytics to inform strategic account decisions
Am I A Good Fit?
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The Company
What We Do
Yuno enables any company to manage all the payment methods and antifraud providers through a single integration.
