IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Openbank is Santander Group's global digital consumer bank, bringing together retail banking, mobility finance and consumer lending solutions in one integrated digital platform.
THE DIFFERENCE YOU MAKE
Openbank is looking for a Key Account Manager based out of Madrid.
As a Key Account Manager you will drive the strategic partnership with automotive OEMs, maximizing business growth, financial product performance, and dealer network effectiveness.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Manage and strengthen relationships with OEM partners and senior stakeholders.
- Negotiate commercial agreements, financial conditions, and business targets.
- Monitor dealer network performance and drive KPI achievement.
- Coordinate cross-functional teams to deliver strategic initiatives and product implementations.
- Analyze business performance, market trends, and growth opportunities.
- Lead customer experience, process improvement, and digital transformation initiatives.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
- A minimum of 8 years of professional experience within the automotive sector, consumer finance, retail banking, or large account management (required)
- Experience collaborating with automotive dealer networks and/or vehicle manufacturers (preferrer)
Education
- Bachelor's degree in Business Administration, Economics, Engineering, or a related field. (required)
Language
- English(Required)
Hard Skills
- OEM & Key Account Management (Required)
- Commercial Negotiation (Required)
- Dealer Network Performance Management (Required)
- Business Analytics & KPI Monitoring (Required)
Soft Skills
- Strong stakeholder management skills, with the ability to engage effectively with senior leadership teams.
- Excellent communication, negotiation, and influencing skills.
- Strategic mindset with a strong business and results-oriented approach.
- Strong analytical skills and ability to interpret commercial KPIs and business metrics.
- Proactive, self-driven, and capable of managing projects autonomously.
- Collaborative team player with experience working in multidisciplinary environments.
WE VALUE YOUR IMPACT
Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.
- We offer more than just a paycheck—our benefits are designed to support your life, your goals and your well-being, now and into the future.
- Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing
- We know family is everything. That’s why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.
- We’re enable our teams to go beyond through global opportunities and broad career paths.
- We believe in the power of helping. You can dedicate part of your working hours to volunteering
We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.
Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A. with registered office at Avenida de Cantabria, n/n, 28660 Boadilla del Monte (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.
For further information about your rights and data protection, please read the Openbank Privacy Policy applicable to this type of data processing here
READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?
Skills Required
- At least 8 years of professional experience in the automotive sector, consumer finance, retail banking, or large account management.
- Experience collaborating with automotive dealer networks and/or vehicle manufacturers.
- Bachelor's degree in Business Administration, Economics, Engineering, or a related field.
- English language proficiency.
- OEM and key account management experience.
- Commercial negotiation experience.
- Dealer network performance management experience.
- Business analytics and KPI monitoring experience.
- Strong stakeholder management skills with senior leadership teams.
- Excellent communication, negotiation, and influencing skills.
- Strategic, business-oriented, and results-focused mindset.
- Strong analytical skills and ability to interpret commercial KPIs and business metrics.
- Ability to manage projects autonomously and collaborate in multidisciplinary teams.
Santander Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.
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Retirement Support — A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
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Leave & Time Off Breadth — Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
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Parental & Family Support — U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.
Santander Insights
What We Do
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
