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Job Function:
Pharmaceutical SalesJob Sub Function:
Key Account Management – Pharm (No Commission)Job Category:
ProfessionalAll Job Posting Locations:
Ohio (Any City)Job Description:
Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: Ohio.
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Johnson & Johnson Innovative Medicine
Purpose: Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross-functional partnership.
The Key Account Manager, Neuroscience responsibilities and skills will require:
Clinical/Marketplace Expertise
Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
Identifies and develops strategies to address barriers to access
Business Plan/Marketplace Development
Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
Educates on the requirements needed to support the Janssen Neuroscience portfolio
Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution.
The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies
Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape
CUSTOMER ENGAGEMENT
Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products.
Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions.
Delivers education on market access and operational requirements to support patient access.
Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.
COLLABORATION/PARTNERING
Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull‐through, and appropriately demonstrate company resources
LEADS WITHOUT AUTHORITY WITHIN CROSS FUNCTIONAL TEAMS
Communicates and aligns with internal partners on key areas of need and focus
OTHER
Balances short term opportunities with longer term market and customer development
Consistently adheres to all company compliance guidelines and updates
QUALIFICATIONS:
- A minimum of a bachelor’s degree is required, MBA is preferred.
- A valid driver’s license issued in one (1) of the fifty (50) United States is required.
- A minimum of seven (7) years of experience in Healthcare is required.
- A minimum of four (4) years of experience in large account management and development role is required.
- Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
- Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
- Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
- Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment.
- Ability to analyze marketplaces and develop strategic marketplace insights.
- Ability to collaborate, lead, and influence a cross functional team.
- Ability to deal with ambiguity.
- The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
- Living in the geography preferred.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is in line with our applicants’ needs. If you are an individual with a disability and would like to request accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation.
Required Skills:
Preferred Skills:
Account Management, Alliance Formation, Coaching, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Personalized Services, Pharmaceutical Sales Marketing, Process Improvements, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Strategic Thinking, Technical CredibilityThe anticipated base pay range for this position is :
$102,000.00 - $177,100.00Additional Description for Pay Transparency:
This position is eligible to participate in the Company’s long-term incentive program.Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
Skills Required
- Bachelor's degree
- Valid driver's license issued by one of the fifty United States
- At least seven years of healthcare experience
- At least four years of experience in large account management and development
- Understanding of key healthcare influencers and ability to communicate market trends beyond promoted neuroscience therapies
- Deep understanding of pharmaceutical and/or medical-device reimbursement, including pharmacy and medical benefit reimbursement
- Clinical knowledge of schizophrenia, schizoaffective disorder, depression, treatment-resistant depression, and behavioral healthcare
- Ability to analyze marketplaces and develop strategic marketplace insights
- Ability to collaborate, lead, and influence cross-functional teams
- Ability to deal with ambiguity
- Ability to travel, including overnight or weekend travel, up to 25% of the time
- MBA
- Two years of neuroscience therapeutic-area and multiple sclerosis disease-state experience
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
