Key Account Manager – Midstream Pipeline

Posted 2 Days Ago
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Houston, TX, USA
In-Office
Senior level
Internet of Things • Energy
The Role
Manages strategic midstream pipeline accounts across the Americas, driving sales growth, revenue, margin, and customer retention. Develops account plans, forecasts demand, manages opportunity pipelines, leads pricing and contract negotiations, and identifies project and lifecycle opportunities. Partners with engineering, product, and field teams to deliver valve and actuation solutions. Provides customer insights, monitors market and competitive trends, and drives cross-selling and installed-base growth.
Summary Generated by Built In

The Midstream Pipeline Key Account Manager will drive sales growth and manage strategic midstream pipeline accounts across the Americas. Reporting to the Director, Key Accounts for the Americas, this role focuses on building customer relationships, developing strategic account plans, and achieving revenue and sales objectives. The position will oversee opportunity pipeline management, pricing, forecasting, and resource alignment while collaborating with Application Engineering and cross-functional Emerson teams to deliver responsive technical support and actuation solutions that meet customer needs. Through solution selling, lifecycle opportunities, and strategic account development, the Key Account Manager will serve as the voice of the customer and help maximize business growth. The ideal candidate will bring strong sales and negotiation skills, strategic thinking, and excellent organizational and communication abilities.

In this Role, Your Responsibilities Will Be:

  • Own and manage a defined portfolio of strategic midstream pipeline end-user accounts, serving as the primary commercial relationship owner.
  • Develop and execute strategic account plans to achieve annual sales targets, drive revenue and margin growth, strengthen executive relationships, and improve long-term customer retention.
  • Forecast weekly, monthly, and annual demand; maintain accurate opportunity funnels; and provide customer insights to support sales planning and S&OP processes.
  • Lead pricing strategies, commercial negotiations, contract renewals, and value-based selling initiatives in alignment with company objectives and margin requirements.
  • Partner with Subject Matter Experts (SMEs), product teams, engineering, and field resources to develop actuation solutions, support technical evaluations, and address customer-specific pipeline applications.
  • Identify, develop, and secure major project and lifecycle opportunities within assigned accounts, ensuring strategic opportunities are properly covered, positioned, and advanced to win.
  • Act as the voice of the customer within Emerson, communicating strategic priorities, operational needs, competitive intelligence, and growth opportunities to internal stakeholders.
  • Monitor midstream market trends, customer investment strategies, competitive activity, infrastructure development, and industry dynamics relevant to pipeline and actuation applications.
  • Identify opportunities for product expansion, cross-selling, lifecycle services, installed-base development, and Emerson Actuation Technologies solutions across assigned midstream accounts.

Who You Are:

You readily action new challenges, without unnecessary planning. You build and deliver solutions that meet or exceed customer expectations. You understand internal and external stakeholder requirements, expectations, and needs. You build constructive relationships with people both similar and different to yourself.

For This Role, You Will Need:

  • BS/BA Degree preferably in Engineering or Marketing or equivalent years of experience
  • 7 or more years in the process industry with the ability to understand valve and actuation applications or related level of understanding of fluid mechanics and electro-mechanical equipment
  • 5 or more years sales experience, in a technical sales environment
  • Proven experience managing strategic end-user accounts and/or long-term key accounts.
  • Excellent negotiation, communication, and relationship-building skills.
  • Legal Authorization to work in the United States - visa sponsorship will not be provided for this role. 

Preferred Qualifications that Set You Apart:

  • Midstream pipeline industry experience and/or knowledge of pipeline valve and actuation applications
  • CRM and forecasting system experience (e.g., Oracle CRM)
  • Knowledge of ASME, ANSI, and API standards
  • Familiarity with pipeline industry standards and practices 

The preferred work location for this role is however, consideration will be given to select internal candidates who wish to perform the role from their current work location. 

Culture & Commitment to You​

​At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. ​

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.​

Learn more about our Culture & Values. ​

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About Us

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].   


ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

Skills Required

  • BS/BA degree, preferably in Engineering or Marketing, or equivalent experience
  • Seven or more years of experience in the process industry, with understanding of valve and actuation applications, fluid mechanics, or electromechanical equipment
  • Five or more years of sales experience in a technical sales environment
  • Experience managing strategic end-user accounts or long-term key accounts
  • Excellent negotiation, communication, and relationship-building skills
  • Legal authorization to work in the United States without visa sponsorship
  • Midstream pipeline industry experience or knowledge of pipeline valve and actuation applications
  • CRM and forecasting system experience, such as Oracle CRM
  • Knowledge of ASME, ANSI, and API standards
  • Familiarity with pipeline industry standards and practices

Emerson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.

  • Retirement Support — Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
  • Equity Value & Accessibility — An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
  • Leave & Time Off Breadth — The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.

Emerson Insights

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The Company
HQ: Saint Louis, MO
50,857 Employees
Year Founded: 1890

What We Do

At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.

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