Key Account Manager (m/f/*)

Posted 5 Days Ago
Be an Early Applicant
Milano, ITA
In-Office
70K-75K Annually
Mid level
Automotive • Hardware • Other • Energy • Industrial
The Role
Manages and grows strategic industrial key accounts for 3M’s adhesives and tapes division. Responsibilities include developing account plans, identifying growth opportunities, leading customer automation initiatives, coordinating complex cross-functional projects, forecasting, tracking performance, managing the sales pipeline in CRM, and analyzing sales data. This field-based role requires frequent domestic travel, primarily across Northern Italy.
Summary Generated by Built In
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

The Impact You’ll Make in this Role

As a Key Account Manager (m/f/*) for Priority Vertical Market of IATD (Industrial Adhesive & Tapes Division) at 3M Italy, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.


Here, you will make an impact by:

  • Manage and develop strategic key accounts, ensuring alignment with business objectives
  • Identify growth opportunities and execute account development plans
  • Leading automation process of adhesives and tapes in key customers
  • Support complex projects in collaboration with technical, marketing, and operational teams
  • Lead annual Account Planning, including forecasting and performance tracking
  • Ensure effective pipeline management through consistent CRM usage
  • Analyze sales data to drive insights and recommend actions

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for candidates who meet following minimum requirements:

  • Bachelor’s degree in engineering, economics or equivalent experience in business-to-end‑user sales
  • From 3 to 5 years of experience in B2B key account management
  • Knowledge of industrial or technical markets
  • Knowledge of industrial/chemical products, preferably adhesives and tapes
  • Strong communication, negotiation, prospecting and stakeholder engagement skills
  • Proven ability to work cross-functionally and lead complex initiatives
  • Excellent English
  • Knowledge of CRM systems (ideally Salesforce)
  • Willingness to travel frequently with overnight stays

Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:

  • Knowledge in adhesives and tapes automation process application
  • EAS (European Adhesive Specialist) certification
  • Familiarity with AI tools and concepts

Job specifics:

  • Ideal candidate location: Piedmont, Liguria. Candidates from other locations in North West Italy will also be considered.
  • Travel expectations: 70% of the time for F2F customer visit (domestic, mainly in North Italy but as per business needs occasionally at National level)
  • Field based role
  • Working pattern: full time
  • The position is classified at level Impiegato B2 under the National Collective Bargaining Agreement (CCNL) for the Chemical and Pharmaceutical Industry (Industria).
  • The gross annual remuneration envisaged for the role ranges between € 70.000 and € 75.000.The determination of the final starting remuneration within this range will be agreed taking into account the Company's organizational context, the provisions of the applicable CCNL, and objective and gender-neutral criteria, including professional qualifications, relevant work experience, skills and competencies possessed, and the level of responsibility associated with the position.
  • The position may also provide access to a variable remuneration component of up to 30% of the gross annual remuneration, subject to the terms and conditions set forth in the applicable Company incentive scheme.Additional benefits and allowances may be granted in accordance with applicable laws and regulations, the relevant CCNL, and the Company policies and programmes in force at the commencement of employment.

Does this opportunity and our innovative 3M culture align with your career aspirations? 

If so, we encourage you to apply and embark on a journey of creativity and growth with us.

We look forward to hearing from you!


Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. If you have further questions, please reach out to Max (our AI Virtual Assistant) via our Career Page.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Skills Required

  • Bachelor’s degree in engineering, economics, or equivalent experience in business-to-end-user sales
  • 3 to 5 years of B2B key account management experience
  • Knowledge of industrial or technical markets
  • Knowledge of industrial or chemical products, preferably adhesives and tapes
  • Strong communication, negotiation, prospecting, and stakeholder engagement skills
  • Ability to work cross-functionally and lead complex initiatives
  • Excellent English language skills
  • Knowledge of CRM systems, ideally Salesforce
  • Willingness to travel frequently with overnight stays
  • Knowledge of adhesives and tapes automation process applications
  • European Adhesive Specialist certification
  • Familiarity with AI tools and concepts
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The Company
HQ: Saint Paul, MN
64,670 Employees
Year Founded: 1902

What We Do

3M operates as a diversified technology company, manufacturing more than 55,000 products, including adhesives, laminates, and many more. 3M touches virtually every part of your life. Our people and technology make the impossible, possible. Every day we apply our science to enhance people’s lives. This is 3M Science. Applied to Life.™

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