Main duties and responsibilities
• Sales activities to acquire new Tax free merchant. Including negotiating terms and conditions and
concluding contracts.
• Particularly, the role will be to develop the drugstore industry and other specialty retailers.
• After signing the contract, he/she will be responsible for representing the company to the
merchant until the Tax free service is launched.
• Must work collaboratively with other teams like IT team and sales support team.
• After the start of the service, he/she is responsible for giving appropriate instructions to a junior
account manager to increase the satisfaction of the merchant and increase its sales amount.
• Record, and report activities for each account, using the sales force accurately for the above purposes.
Background and Education
• Minimum 5 years’ experience in Large Account or Sales Management
• Experience with solution for retailer (like POS, payment services, other IT Service integration) is preferred.
• Preference will be given to candidates with extensive personal networks in the drugstore industry and other retail sectors.
Specific skills and knowledge
• Written and spoken business Japanese a must
• Written and spoken English a bonus
• General understanding of the sales cycle
• Excellent written/verbal communication and presentation skills in Japanese
• Knowledge of retail systems and operations a plus
• Understanding of inbound business
Skills Required
- Minimum 5 years' experience in Large Account or Sales Management
- Written and spoken business Japanese
- Excellent written/verbal communication and presentation skills in Japanese
- General understanding of the sales cycle
- Understanding of inbound business
- Experience with retailer solutions (POS, payment services, IT service integration)
- Preference for extensive personal networks in the drugstore and retail sectors
- Knowledge of retail systems and operations
- Written and spoken English
- Experience recording and reporting activities using Salesforce or similar CRM
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
