Key Account Manager - LFR

Posted 12 Days Ago
Be an Early Applicant
Park, IN, USA
In-Office
Expert/Leader
Consumer Web • Information Technology
The Role
Manage LFR key accounts to secure #1 retail position: develop/execute annual and monthly business plans, planograms, demand forecasts, in-store promotions, financial reconciliations, and cross-functional stakeholder relationships to drive sell-out growth.
Summary Generated by Built In
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel

  • Unite your passion for audio innovation with high-tech product development

  • Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

The resource will manage key accounts, develop and maintain long-term relationships, ensure the brand secures the No. 1 position at the retail counter, and drive overall business performance in line with the company’s objectives.

What You Will Do

  • Prepare and execute the annual business plan in alignment with key accounts, ensuring achievement of company objectives.

  • Drive monthly sales plans, counter share, display share, and growth targets as per the approved business plan.

  • Conduct monthly business reviews with internal and external stakeholders to track performance and alignment.

  • Optimize key account investments to accelerate JBL business growth.

  • Develop account-wise and store-category-wise planograms aligned with organizational goals and competitive benchmarking.

  • Lead demand forecasting and ensure forecast accuracy through regular reviews aligned with weekly sell-out targets, with strong SKU-level focus.

  • Build and maintain strong relationships with partners across levels, ensuring top-of-mind brand recall and operational efficiency in collaboration with the national distribution team.

  • Plan and execute quarterly and annual BTL activations, secondary sales programs, consumer offers, and in-store promotions, coordinating closely with the sell-out team.

  • Ensure timely quarterly financial reconciliations and own service deliverables for key accounts, maintaining zero service pendency.

What You Need to Be Successful

  • Minimum 10+ years of experience managing the LFR channel, with strong business acumen and in-depth understanding of the LFR business.

  • Proven ability to build and maintain strong customer relationships, identify growth opportunities, and negotiate complex, win-win commercial agreements.

  • Strong analytical capabilities, leveraging data to diagnose issues and drive effective, actionable solutions.

  • Strategically strong, with the ability to translate complex information into clear strategies and execute and communicate them effectively.

  • Strong consumer products orientation, with a deep understanding of consumer needs to create market-winning retail sales strategies.

  • Demonstrated expertise in business planning, planogram development, and driving sell-out growth.

  • Proficient in annual budgeting, quarterly marketing planning, demand forecasting, and maintaining forecast accuracy.

  • Well-versed in evolving account dynamics, competitive landscape, and driving online sales within key accounts.

  • Strong collaboration and creativity, with the ability to work cross-functionally and deliver innovative solutions to sales and market challenges.

Bonus Points if You Have

  • MBA in Sales & Marketing from a Tier 1 institution.

  • Excellent verbal and written communication skills.

  • Proficient in Microsoft Excel, Word, and PowerPoint.

  • Certification or formal training in Key Account Management will be an added advantage.

  • Prior experience working with global brands is preferred.

  • Experience in the Consumer Durables industry will be an added advantage.

What Makes You Eligible

  • Willingness to travel within India for at least 50% of the time.

  • Work Location: Mumbai

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

  • Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)

  • Extensive training opportunities through our own HARMAN University

  • Competitive wellness benefits

  • Tuition reimbursement

  • “Be Brilliant” employee recognition and rewards program

  • An inclusive and diverse work environment that fosters and encourages professional and personal development

#LI-JS248

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills Required

  • 10+ years managing Large Format Retail (LFR) channel
  • Proven ability to build and maintain strong customer relationships and negotiate complex commercial agreements
  • Strong analytical capabilities to diagnose issues and deliver data-driven solutions
  • Experience in business planning, planogram development, and driving sell-out growth
  • Proficiency in demand forecasting and maintaining forecast accuracy at SKU level
  • Ability to develop and execute annual and monthly sales and promotional plans
  • Deep understanding of consumer products and retail dynamics
  • Strong collaboration and cross-functional communication skills
  • Willingness to travel within India at least 50% of the time
  • Work location: Mumbai (based in/able to work from Mumbai)
  • MBA in Sales & Marketing from a Tier 1 institution
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Certification or formal training in Key Account Management
  • Prior experience working with global brands
  • Experience in the Consumer Durables industry

Harman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.

  • Healthcare Strength Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
  • Wellbeing & Lifestyle Benefits Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
  • Fair & Transparent Compensation Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.

Harman Insights

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The Company
HQ: Stamford, CT
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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