Key Account Manager, Institutional Sales – Carolinas

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
112K-165K Annually
Mid level
Healthtech • Biotech • Pharmaceutical
The Role
Manages institutional pharmaceutical accounts across North and South Carolina, selling generic injectables and branded products. Responsibilities include analyzing sales, pricing, contracts, GPO awards, customer purchasing, inventory, shortages, and competitor activity. Builds hospital and healthcare customer relationships, supports RFPs and contract compliance, collaborates with supply chain and sales teams, maintains account records, and participates in conferences and advisory boards. Requires pharmaceutical or medical sales knowledge and travel throughout the territory.
Summary Generated by Built In
Mylan Institutional Inc.

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Every day, we rise to the challenge to make a difference and here’s how the Key Account Manager, Institutional Sales – Carolinas role will make an impact:

Key responsibilities for this role include:

  • Territories include North and South Carolina.

  • Portfolio of responsibilities include: Generic Injectables, and some brands across all North America Businesses.

  • Analyze sales data for portfolio of more than 180 Injectable NDCs. Manage position and pricing for each customer depending on the Acute and Non-Acute Care GPO’s as well as alternate contracts, including back-up and IDNs.

  • Drive compliance to GPO awards but also position back-up contracts to sell the entire portfolio of Viatris products to customers.

  • Awareness and insight to competitive awards and market position and associated contracts to aid in sales positioning, pull-through as well as RFP processes.

  • Follow, report, and take action as it pertains to market supply conditions. Relaying market information of shortages while following public domains, including ASHP and FDA Drug Shortages. Support customers with drop ships as needed. Communicate shortages and duration to supply chain to aid in the determination of forecast and demand planning.

  • Understanding of National Wholesalers and forward distribution centers. Working with Buyers, Customer Relations, and National Account Managers to ensure that appropriate inventory is stocked for the Hospital to purchase.

  • Ensure pricing is loaded accurately and validate contract eligibility for customers for accounting team as needed.

  • Collaborate with other business units’ sales, leadership and pricing teams.

  • Conduct all activities in accordance while meeting Compliance standards, as well as all applicable laws and regulations, and Viatris policies and procedures.

  • Participate in Conferences and Advisory Boards in a rotation with other colleagues and ensure weekly engagement and participation on Friday Sales Calls.

  • Develop and maintain deep relationships with customers and communicate with them to promote contract compliance and the use of Viatris products.

  • Cover a prescribed customer call cycle and conduct an account review for each customer relating to new and existing products, contract information (if applicable), purchasing history and provide assistance and product information as necessary.

  • Maintain updated customer account profiles and client tracking information. Continually update relevant contract information, (i.e., pricing, addendum’s, and contract or member additions or deletions).

  • Analyze sales figures and territory data for accounts on a routine basis or as requested by District Sales Manager. Interpret findings and draw conclusions.

  • Monitor competitor activities and pricing and communicate pertinent information in a timely manner to the District Sales Manager and/or appropriate corporate personnel by phone or via voicemail, followed by written confirmation.

  • Responsible for accurately and efficiently completing and submitting all required paperwork and performing laptop responsibilities according to established procedures.  (e.g.: expense reports, supply requests, account profiles, etc.).

  • Handle corporate resources responsibly.  Travel expenditures, corporate vehicles, entertainment expenses, etc. should be properly approved, recorded, and monitored.

  • Perform all other duties as assigned.

The minimum qualifications for this role are:

  • Four-year college degree required. Three years minimum experience in pharmaceutical industry or medical sales. Institutional or Hospital sales experience preferred. However, a combination of experience and/or education will be taken into consideration. 

  • Must possess knowledge of pharmaceutical or medical sales processes and procedures. Knowledge of human physiology and biology. Basic understanding of pharmaceutical/medical distribution process.

  • Ability to travel up to 50% by vehicle and airplane that will require the ability to lift and carry personal items/laptop/miscellaneous (30 pounds minimum).

  • Proficiency in speaking, comprehending, reading and writing English is required.

Exact compensation may vary based on skills, experience, and location. The salary range for this position is  $112,000.00 - $165,000.00 USD.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Skills Required

  • Four-year college degree
  • At least three years of experience in the pharmaceutical industry or medical sales
  • Knowledge of pharmaceutical or medical sales processes and procedures
  • Knowledge of human physiology and biology
  • Basic understanding of pharmaceutical or medical distribution processes
  • Institutional or hospital sales experience
  • Ability to travel up to 50% by vehicle and airplane
  • Ability to lift and carry at least 30 pounds
  • Proficiency in speaking, comprehending, reading, and writing English

Viatris Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Viatris and has not been reviewed or approved by Viatris.

  • Fair & Transparent Compensation Compensation is frequently characterized as competitive and fair for the role, with “good pay” and “fair pay for job” appearing alongside references to competitive salary. This is reinforced by mentions of annual bonuses and overall satisfaction with pay levels in many roles and locations.
  • Healthcare Strength Health coverage is portrayed as comprehensive, including private health insurance in some regions and broad medical support options. Mental health support is also emphasized through EAP access and coaching resources as part of the broader health offering.
  • Retirement Support Retirement benefits appear robust, with references to defined contribution pension arrangements and a 401(k) with employer matching, plus options for different contribution types. Profit-sharing and long-service/loyalty awards further support longer-term financial value.

Viatris Insights

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The Company
HQ: Pittsburgh, PA
16,557 Employees
Year Founded: 2020

What We Do

Viatris is a global pharmaceutical company formed in 2020 through the combination of Mylan and Upjohn, a legacy division of Pfizer.

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