Key Account Manager III

• Build and maintain strong relationships with customers and key external stakeholders in the construction chemicals industry in North and South America
• Promote and sell a wide range of polymer and additive solutions for various market segments including adhesives, waterproofing, grouts, mortars and EIFS/ETICS
• Stay up to date with the latest industry trends, new technologies and competitor offerings, inform internal stakeholders about developments
• Conduct market mapping to analyse customers, demand, unmet needs and competitors
• Identify and develop new business opportunities, identify threats, mitigate risks
• Manage the sales cycle from lead generation to deal closure
• Ensure customer needs are met through collaboration with Technical Service, Marketing, Product Management, Supply Chain, Quality and Customer Service
• Ensure compliance with SHE requirements in the area of responsibility in line with internal, contractual and legal requirements
• Manage sales volume and margin within set targets by implementing commercial excellence guidelines
• Negotiate prices, rebates, payment terms and conditions and supply agreements
• Plan and conduct customer visits in the assigned territory considering the value of the customer relationship
• Create visit reports for sustainable information and communication within the organization
• Monitor accounts receivable, ensure punctual payments and cash flow targets, actively manage credits in collaboration with Finance
• Manage claims in collaboration with Technical Service and Quality
• Support the Regional Sales Manager in territory, budget and forecast planning
• Represent the company at trade shows, conferences and congresses

Requirements:

• Bachelor’s degree in Chemistry, Chemical Engineering, Civil Engineering, and/or combination of education and related experience. Master’s degree preferred.
• Minimum of five years’ sales experience; preferably in the chemicals industry. Ten or more years preferred.
• Strong track record and proven experience in sales of polymers and additives in the construction chemicals industry and knowledge of end-use applications
• Full commitment to business integrity, customer value, teamwork, innovation, and diversity, equity and inclusion (DE&I)
• Excellent communication, negotiation and presentation skills
• Ability to build and maintain strong relationships with customers
• Self-motivated with a strong sales drive, determination and target-oriented mindset
• A mission-driven, team player with the desire to make an impact and difference
• Ability to plan and manage at both strategic and operational levels
• Outstanding interpersonal skills across cultures
• Experience working across cultures collaboratively in a global organization
• Excellent MS Office software experience, CRM and planning tools (e.g. C4C, Salesforce, Arkieva)
• Valid driver’s license and ability to travel up to 60%.
• Ideal candidate will be located in the Eastern half of the United States, within driving distance of a major airport.
• Knowledge of Spanish/Portuguese language is advantageous.

Why Synthomer?

We are ambitious!
We have grown significantly – both organically and inorganically. We are a FTSE 250 listed company, 22% of our revenue comes from newly commercialized products, and we’re recognized in the top-quartile for chemicals manufacturing safety.​
We believe in high challenge, high support!
We are keen to let you contribute in real roles from day 1. We expect a lot, but offer a lot, too. This includes onboarding, induction and learning events, networking opportunities, mentoring and personal development planning. So, be up for an inspiring long-term career adventure.​
We personalize our approach to development!
At Synthomer, you won't find generic career tracks or development programs but rather a one-size-fits-one approach to employee development. We'll partner with you to ensure you have the right experiences that build your capabilities and accelerate your career growth.