Ways of working - Office/Field : Employees will work full time from their office base location i.e. Kolkata
About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Job Description:
Complete ownership of Gourmet Accounts maintaining a sustainable and mutually profitable growth on business.
Build a long term strategic partnership with high value accounts, leveraging JBPs to drive market share for Swiggy
Use data resources available across business metrics to build deeper insights for partners on a regular basis.
Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
Manage and Coordinate Onboarding, POS integration, Menu changes, Operational Performance metrics, Streamline processes and systems to maximize customer experience.
Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
Continuously create new growth avenues for restaurants on the platform with deeper engagements.
Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.
Ability to resolve partner issues, escalate to right internal stakeholders to resolve all issues/queries effectively.
Be on top of competitive landscape in terms of partners positioning in the ecosystem
Being the face of Swiggy in the market and standing up for the values we believe in.
Desired Candidate:
Graduate with 3+ years of experience in Sales or Account Management.
Good working knowledge and experience of e-commerce activities and all online marketing channels
Confident, Pleasing and a go-getter personality
Effective communication skills
Analytical, good excel skills.
Proficient with data analysis, presentation and strategy building. Result oriented, data forward and a problem solving approach towards business.
Attitude & Aptitude for Sales.
Should be a team player, working alongside people from all walks of life.
Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally.
Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Additional InformationWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- Graduate degree
- 3+ years of experience in sales or account management
- Working knowledge and experience of e-commerce activities and online marketing channels
- Effective communication skills
- Good Excel skills and data analysis ability
- Presentation and strategy-building skills
- Sales aptitude and results-oriented problem-solving approach
- Teamwork and ability to collaborate with diverse stakeholders
- Ability to build and use internal and external professional networks
- Ability to adapt to change and recommend improvements
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
