Key Account Manager, HRP

Travel: Approximately 50%

The Key Account Manager, develops new prospects and interacts with existing customers to increase sales of refrigeration products and services in large national accounts.

• Develops business with a few target national accounts.
• Performs box load calculations and selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
• Negotiates and manages prices and terms of sales and service agreements.
• Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Sets account and territory plans on an annual, quarterly, and monthly basis. May coach and mentor less experienced sales representatives.

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 5 years of related experience.
• Requires expert abilities with building relationships, listening, persuading, negotiating and managing time.
• Has expert knowledge of box load calculation and refrigeration equipment selection.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services.
• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service.
• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Requires substantial industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

Compensation:  The total compensation range for this position is between $142,000 - $187,00 annually and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation is anticipated to be 75% base salary and 25% commission.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10-11 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [email protected].

This posting is anticipated to remain open for 60 days.

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Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their five market-leading brands: Bohn, Larkin, Climate Control, Chandler, and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.