Job Description
About the Position
We have an exciting opportunity available for a hardworking Key Account Manager Retail to make the difference at Kraft Heinz! This position lies within the Italian Sales team, where you'll be working in a successful team, always trying to reach the next level.
You'll be reporting into the National Account Manager, taking ownership of the assigned customers, acting as a pivotal player in building positive relationships with the key stakeholders and growing the degree of trust and customer satisfaction.
In brief, you will be responsible for:
- Leading main accounts in North Italy area, maintaining, elevating and strengthen our key relationships with them and playing a key role on influencing customer satisfaction
- Manage relationships and grow sales, starting from a clear understanding of the customer strategy, their shopper and competitive environment.
- Developing the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, ensuring client's profitability in line with company KPI and campaign developments) and implement it for the assigned customer accounts
- Excellent sales fundamentals performance: Distribution of top SKUS and NPD, shelving strategy, accurate price positioning, outstanding promotional plans to improve our products loyalty and market share
- Collaborate closely with cross-functional teams to identify and answer the appropriate business solutions
- Forecast and analysis of the monthly sales
Key Outputs
- Refer sales opportunities and customer feedback, to internal organization so that they can respond to changing market conditions and customer demands.
- Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.
- Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met
Qualifications
Hard Skills
- College Degree or Master Degree
- At least 4 years of proven experience in sales roles
- Ownership attitude, push to learn through new challenges and capability to get results and lead independently of age/role
- Data-driven and analytical approach
- High proficiency in English
- Advanced Excel and PowerPoint Skills
Professional Attributes
Communication Skills - you'll easily be exposed to senior management, no matter your level. Therefore, it's relevant you have excellent interpersonal skills, to deal with all kinds of different stakeholders.
Ability to Simplify - We like to keep it simple. And to execute fast. Simplification will be highly appreciated, when you provide simple solutions dealing with sophisticated challenges.
Commercial Sense - You're always seeking for opportunities to expand your business and build more savings, while over delivering your targets.
Analytical - We're a very data driven company. You know how to translate sophisticated data into a simple solution with your analytic attitude.
High pressure - You don't get easily stressed by pressure, on the opposite, a fast paced and dynamic environment is what keeps you energized.
What we offer you
At Kraft Heinz, we're not afraid to think differently. Embrace new insights. Dream big. It all comes down to the way we empower our people to own their work. It's true: Our employees are our competitive advantage. As part of the Kraft Heinz family you're supported to grow and achieve. You're recognized and rewarded for outstanding performance at every level. You're given the opportunity to leave your mark and build legacies. But you won't do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.
- A daring employer; where each employee is top of mind
- A fast career track like only few other companies can match
- A permanent contract; for we believe in doing big bets on people
- There's always room for new insights; if you have an excellent idea, please let us know, and we can set it in action!
Location
- Lombardia
Please attentive note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.
Location(s)
Milano
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
What We Do
At the heart of this journey is our ambition to create an enterprise where powerful AI solutions augment humans and where small mission-based teams are in relentless pursuit to solve tangible problems for our consumers, customers, and the enterprise. That ambition requires us to create a modern cloud and data ecosystem - a one of its kind that becomes the neural network of our company. We want you to bring your tech-self to us. We use Python, R, Spark, React, Tableau, Snowflake, Azure, and others to solve the problem on hand. In-turn, you can look forward to high-impact challenges, no bureaucracy, entrepreneurial small teams, and a unique opportunity to create and build something bold, awesome, and impactful – all while honoring our 150-year heritage and a portfolio of 200 iconic and emerging brands!
Why Work With Us
Our ambition is to become a best-in-class Digital leader by making data-driven investments that drive smarter business decisions. You’ll invent the next wave of augmented intelligence products where software & humans work side-by-side to rethink every aspect of our company. You’ll make an imprint & leave your legacy on every part of our business.
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Kraft Heinz Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.