Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, Qantas Lounges, concierge services, and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.
Job DescriptionAre you ready to take centre stage in the world’s most vibrant industry? An exhilarating opportunity has arrived for a high-performing Key Account Manager – Entertainment, based in Sydney. This isn't just a role; it’s your chance to shape the future of Accor’s success across the Pacific in this super important segment. You will lead a high-value portfolio, managing the pulse of the entertainment segment—from blockbuster film productions and world-class stadium tours to elite sporting events. As a strategic powerhouse, you will drive substantial growth by leveraging iconic client relationships and forging new frontiers in market share. If you are a driven professional hungry for your next big challenge, this is your moment to join a global leader and redefine what’s possible in hospitality.
Getting to know the role and your responsibilities
This role offers a dynamic challenge where you will:
- Shape Strategy: Develop and execute impactful strategic account plans for your Entertainment portfolio, directly contributing to regional and national objectives.
- Engage Strategically: Build and nurture relationships with top-tier clients in the Entertainment sector, ensuring their needs are met and fostering significant business growth for our hotels.
- Drive Expansion: Proactively identify and capitalise on new business opportunities within existing accounts and selected prospects, maximising Accor sales.
- Ensure Performance: Expertly manage your key account portfolio, guaranteeing all contractual obligations are exceeded and performance targets are achieved.
- Collaborate for Success: Partner with national and regional teams to implement and refine innovative strategies that boost market share and drive exceptional performance across all segments.
- Leverage Insights: Utilise Accor’s advanced tools and systems to manage accounts, track performance, and generate actionable insights that optimise business opportunities and fuel growth.
What we need from you
To thrive in this influential role, you will bring:
- Experience: A minimum of 5 years of essential, relevant sales experience, with a proven track record in key account management and revenue generation within the Entertainment sector.
- Proven Impact: Demonstrated ability to manage, grow, and significantly contribute to a diverse hotel portfolio.
- Drive & Collaboration: A self-motivated, target-driven individual with exceptional communication and relationship-building abilities; a team player who excels in a goal-oriented, high-performance environment.
- Strategic Acumen: A natural strategic mindset to identify, create, and act decisively on growth opportunities.
- Master Negotiator: Strong negotiation and influencing skills, capable of building consensus and achieving mutually beneficial outcomes with both clients and internal stakeholders.
- Commercial Expertise: Solid commercial acumen, focused on driving revenue, ROI, and making data-driven decisions that propel business success.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.
Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.
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What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
