Key Account Manager - End Customer (APAC)

Posted Yesterday
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2 Locations
In-Office
Expert/Leader
Information Technology • Security
The Role
Manage up to 20 global end customers across APAC, align with global account owners, build regional account strategies, drive revenue growth, coordinate sales/technical/marketing resources, create account plans and reports (Salesforce), and maintain long-term executive-level relationships with regular regional and international travel.
Summary Generated by Built In
Job Title
Key Account Manager - End Customer (APAC)

Job Description

As the KAM EC, APAC, you will be assigned with not more than 20 global end customers (GEC) in APAC, align with global GEC account owners in AMER/EMEA, set strategies, manage our long-term relationships, and drive incremental revenue in APAC

You will be involved in solutions sales and the development of accounts, including presentations, and proposals to decision makers and site management.

You will build a team around the end customer and coordinate all resources and communication between sales, technical and marketing, in APAC as well as AMER/EMEA. Ensuring that end customer documentation is managed and maintained.

You will spend meaningful time engaging with the end customer and build new and existing relationships to create trust, share product knowledge and be solutions focused

This is a regional role that requires both regional and international travel. Occasional night calls are required.

Key responsibilities where you will add value and a difference include:

  • Manage assigned global end customers in APAC, own customer relationship and account for revenue growth
  • Align with global GEC account owners, create APAC strategies together with regions, share strategies and performance on key GEC
  • Work with APAC regions to develop management level relationship with assigned GEC
  • Maintain and create new long-term partnerships
  • Set annual targets on each account and continuously follow up on set KPI’s
  • Prepare reports for new and key focused accounts
  • Create account plans for assigned accounts in Salesforce.

Qualification and Experience

  • University Degree with at least 10 years’ sales experience with Multi-Nationals in High Tech industry preferred.
  • Good understanding and strong experience in account management and development
  • Experience in dealing with senior executive, able to influence
  • Experience from the IT, video analytics or physical security field in the sector preferred
  • Ability to build networks and work through others
  • Result oriented with good integrity
  • Capable to plan and execute strategy

Important skills, abilities, knowledge for this role:

  • Strong interpersonal and communication skills, able to engage across cultures and organization levels
  • Driven and self-motivated team player
  • Able to travel in APAC and international, and to attend night calls when necessary
  • Microsoft Office skill

Type of EmploymentPermanent Employment

Posting End Date2026-10-12

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast

Skills Required

  • Account management and development experience
  • Experience dealing with senior executives and influencing decision makers
  • Ability to build networks and work through others
  • Result oriented with good integrity
  • Capable to plan and execute strategy
  • Strong interpersonal and cross-cultural communication skills
  • Driven and self-motivated team player
  • Willingness and ability to travel regionally and internationally, including night calls
  • Microsoft Office skills
  • Experience creating account plans and using Salesforce
  • University degree with at least 10 years' sales experience with multinationals in high-tech industry
  • Experience in IT, video analytics or physical security sector
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The Company
HQ: Chelmsford, MA
4,363 Employees
Year Founded: 1984

What We Do

Axis enables a smarter and safer world by creating solutions for improving security and business performance. As a network technology company and industry leader, Axis offers solutions in video surveillance, access control, intercom, and audio systems. They are enhanced by intelligent analytics applications and supported by high-quality training. Axis has around 4,000 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984, and the headquarters are in Lund, Sweden. For more information, visit www.axis.com. Experiencing technical difficulties with www.axis.com? Visit: https://status.axis.com.

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