We are PZ Cussons. Our purpose is For everyone, for life, for good.
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
Job Title: Key Account ManagerLevel:Grade 5Department:Sales/Commercial
Department Strategic Objectives
Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.
Job Purpose:Support development, and ensure implementation of customers
Plans that are aligned with overall business strategies and
achievement of profitable sales objectives
Responsible to:
National Key Account Manager
Responsible for:Key Account Executives (If Any)
Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders
Context/Scope:
A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.
Key Accountabilities:
Ensure achievement of agreed Customer targets/KPIs
Manage the business partnership with Key Accounts
Customers including development and implementation of Joint Business Plan
Define and execute plans for the key accounts Customers in line with business requirements
Lead the implementation and excellent execution of all channel/category activities for Customer channels
Provide inputs into the Commercial Planning process.
Measurement/Performance Indicators
Availability and quarterly reviews of annual Joint Business Plan with Key Account
Timeliness and quality of implementation of the Joint Business Plan
Target vs. Actual performance (volume/value, KPIs etc.)
Monthly account reconciliation
Coaching/ Training sales team
Internal & External Relationships:
National Key Account Manager
Line Managers (Marketing/Sales/Channel/Supply Chain/Finance)
Key Account Managers
Key Accounts Customers
PZ Marketing & Sales network
Knowledge, Skills & Experience Needed:
Qualifications:
First Degree in any discipline
Computer literacy (MS Word, Excel, PowerPoint)
Experiences: (What experience brings success to this role)
Minimum of 3 years in marketing or sales
Understands Customer and Field Sales Management practice
Has demonstrated success in the previous role
Knowledge: (What does the person need to know)
Good knowledge of business objectives and priorities.
Good knowledge of Joint Business Planning process
Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
Knowledge of Distributor Management
PZ Cussons Leadership competencies
Functional or Technical / Business Skills: (What can the holder do)
Commercial Acumen Proven Strength
Customer Management Developed
Negotiation Skills Developed
In Market Execution Developed
Selling Skills Proven Strength
Sales Drivers Proven Strength
Channel Strategy Developed
Presentation & Communication Proven Strength
EQUAL OPPORTUNITIES
At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds because your unique perspective helps us develop brands and create new products for our consumers.
If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.
We're dedicated to creating an inclusive environment and we welcome applications from everyone.
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to develop your career!
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!
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What We Do
Want to be part of the success story of some of the world’s leading household brands? Join us and you could be helping to enhance the lives of consumers around the world with extraordinary products. Talent, imagination and drive will take you places at PZ Cussons. Join our global family to see what’s possible. We believe work should be fulfilling and talent should be recognised, so if you have positive attitude, aptitude and ambition, there’s no end to the opportunities available. You’ll work on the best brands, in interesting markets and with great people who truly excel in their field. We have teams based in London, Manchester and Salford in the UK, Nigeria, Ghana, Kenya, Thailand, Indonesia, Australia and New York! Our brands include Carex, Charles Worthington, Cussons Baby, Fudge haircare range, Imperial Leather, Original Source, Rafferty’s Garden, Sanctuary Spa, St. Tropez, and many more… and you could be part of it…
