About us
Dyson is growing fast, and our ambition is huge – more categories, more locations, and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. Our Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience.
About the role
As our KAM, you will:
- Develop strategic annual account plans to drive profit, growth, and execution in major retail accounts.
- Deliver sales and gross margin targets in alignment with budgetary requirements.
- Manage the promotional planning cycle and budget effectively, ensuring maximum ROI.
- Ensure high standards of execution for the Dyson brand both online and in stores.
- Maximize shopper and consumer understanding through effective category management and data analysis.
- Drive ecommerce performance on retailer websites, focusing on traffic, conversion, AOV, and sales.
- Construct compelling joint business plans and customer proposals.
- Hold regular face-to-face meetings and Quarterly Business Reviews with retailer commercial teams.
- Collaborate closely with internal departments to drive agreed customer initiatives and align organizational goals.
- Influence internal and external stakeholders to deliver results and maintain effective relationships.
About you
To succeed in the role, we expect you to have:
- Account management experience, preferably in high-profile accounts, for at least four years.
- Proficiency in negotiation, budget control, and forecasting across multiple product lines.
- Strong analytical skills and financial acumen.
- Excellent communication skills in both verbal and written English.
- Ability to develop strategic plans and execute them effectively.
- Relationship building and influencing skills.
- Proficiency in Microsoft Office applications, especially Excel.
- Results-driven mindset with a focus on achieving targets.
- Team-player with drive, enthusiasm, and a proactive approach.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
