Key Account Manager - Bilingual (English/Spanish) – Northeast USA

Posted 17 Hours Ago
Be an Early Applicant
New York, NY
Hybrid
109K-141K Annually
5-7 Years Experience
AdTech • Fintech • HR Tech • Payments • Sales • Software • Financial Services
Western Union is a global leader in cross-border and cross-currency money movement and payments.
The Role
As a Key Account Manager at Western Union, you will generate and manage agent relationships, oversee contract negotiations, provide business support, and ensure sales goals are met. You will analyze reports to identify opportunities and risks while cross-selling products to maximize profitability.
Summary Generated by Built In

Key Account Manager - Bilingual (English/Spanish) – Northeast USA 

Are you ready to accelerate your career with a global leader in financial services? Are you energized by developing leads into new agent partners and both creating and maintaining strong business relationships? Then it’s time to join Western Union as a Key Account Manager!

Western Union powers your pursuit.  

In this role, you are responsible for generating new agent network relationships and managing existing agent relationships for Western Union to align with delivering on sales goals.

Role Responsibilities

  • Generating new agent network relationships, including any multi state opportunity within the defined geographic area. This includes Omni channel opportunities which include Retail, Digital, and hybrid opportunities and new contract negotiations.
  • Maintaining and managing existing network relationships, including contract renewals, business support and network performance monitoring.
  • The Position will act as a consultant role in order to manage, cross sell products, and grow revenue and transactions while maximizing profitability of each network.
  • Interact with other areas in the creation and execution of business development programs, marketing strategies, events, implementations, and other assigned initiatives.
  • Generate and analyze reports to anticipate opportunities and risks.
  • Sell entire Western Union portfolio brands and services.
  • Day-to-day operation support for accounts within regional territory.
  • Accountable for meeting monthly, quarterly, and annual sales goals.

Role Requirements

  • 5 - 7 years of experience in previous sales and relationship management.
  • Perform sales within the field to meet and exceed transaction and revenue growth objectives in your assigned area.
  • Hunting mindset with executive presence.
  • Demonstrated negotiation and presentation skills.
  • Ability to manage portfolio of accounts and projects simultaneously in a fast-paced environment.
  • Proven track record of meeting or exceeding sales quotas and receiving positive customer feedback.
  • Experience in the check cashing industry highly preferred.
  • Bilingual/bi-cultural experience is highly desired.
  • Bilingual in English and Spanish highly preferred.
  • Valid Driver’s License is required as this position requires regular travel within a defined region. 
  • Prior money transfer or financial services experience is preferred.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary 

The on-target earnings range is $108,875-141,000 USD per year, which includes a base salary and commission that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – specific benefits include: 

  • Family First Program 
  • Flexible Time off 
  • Medical, Dental and Life Insurance 
  • Tuition Assistance Program 
  • Parental Leave 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-SS2

Estimated Job Posting End Date:

10-11-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

The Company
HQ: Denver, CO
0 Employees
Hybrid Workplace

What We Do

Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.

Why Work With Us

Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful.
With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.

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