Key Account Manager - BFSI & PSU

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones and LinkedIn and Facebook.

Position Overview:

We are looking for a dynamic and experienced Key account Manager to join our team, focused on the BFSI and Public Sector verticals. This role requires a proven leader to drive strategy, build strong relationships, and deliver results for key clients across the West regions. He will oversee a portfolio of high-value clients, ensuring their strategic needs are met, fostering business growth, and enhancing customer satisfaction.

What you’ll do as the Key Account Manager BFSI & PSU:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Client Management:

• Build, manage, and grow relationships with senior stakeholders in the BFSI and Public Sector clients.
• Serve as the primary point of contact for key accounts, ensuring strong and lasting partnerships.
• Focus sales drive in Named accounts
• Revenue and GM of account
• Understand clients' business objectives and work to develop solutions that meet their needs.

Strategy Development & Execution:

• Lead strategic planning sessions with clients to align their business goals with innovative solutions.
• Develop and implement comprehensive account plans to grow revenue and market share across the region.
• To drive OEM relationship to drive solution positioning
• Work closely with internal teams to ensure timely delivery of projects and services.
• Drive revenue generation and account expansion by identifying new opportunities within existing accounts.
• Collaborate with the sales and business development teams to identify potential leads and close new business.
• Individual contribution role to drive sales targets
• Take ownership of sales forecasts and ensure that the regional targets are achieved.

Stakeholder Engagement:

• Engage with public sector bodies, financial institutions, and other key industry players to expand relationships and improve service delivery.
• Regularly engage with C-suite and senior-level executives to discuss key performance metrics, operational issues, and future collaboration.

Team Collaboration:

• Work closely with internal teams such as marketing, project management, and operations to deliver exceptional services to clients.
• Mentor junior staff members and assist with their development and training needs.
• Stay abreast of industry trends, regulatory changes, and emerging technologies relevant to BFSI and public sector clients.

What you will bring to the team:

• Minimum of 8+ years of experience in account management, business development, or client services, specifically within the BFSI and/or Public Sector verticals.    
• Proven track record of successfully managing large, complex accounts and driving revenue growth.
• Strong network and relationships with key industry players within the North & West regions.
• Excellent communication and interpersonal skills, with the ability to manage relationships at all levels, including C-suite executives.
• Strong analytical and problem-solving skills, with the ability to understand complex client needs and propose actionable solutions.
• Strategic thinking with a hands-on approach to execution.
• Experience in project management, from inception through execution, within the BFSI and public sector domains.
• Bachelor’s degree in Engg or business, Finance, Marketing, or a related field (Master's preferred).
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to travel across the North & West regions, as required.

Zones offers a comprehensive Benefits package.
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.