Key Account Manager - Amazon (m/f/*)

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Job Description:

Key Account Manager - Amazon (m/f/x)

The Impact You’ll Make in this Role

As a Key Account Manager supporting the Amazon business across Europe, you will play a pivotal role in driving the growth of 3M’s Consumer Business Group (CBG) on one of our most strategic customers. In this position, you will collaborate with global, regional, and local cross‑functional teams, tapping into a diverse network of experts while contributing to high‑impact commercial initiatives.

This role combines strategic account management, marketing activation, and hands‑on operational leadership to maximize performance across Amazon platforms in Europe.

Here, you will make an impact by:

Strategic & Commercial Leadership

• Contribute to the Account Strategy Plan by identifying growth opportunities and risks aligned with business priorities.

• Develop and execute business plans and demand‑generation initiatives to accelerate category and portfolio performance.

• Lead the development and execution of comprehensive online marketing campaigns—from concept to performance optimization.

• Collaborate with media agency partners to implement on‑site merchandising and advertising strategies.

• Manage the Amazon Events Calendar, including timelines, forecasts, budgets, and negotiation of participation and funding.

• Partner with Amazon Vendor Services and coordinate with internal teams across countries and business units to support long‑term commercial development.

• Drive POS and Net Sales growth while ensuring responsible and efficient budget management.

Operational Excellence

• Monitor daily sales performance, traffic trends, and key KPIs, identifying deviations and initiating timely corrective actions.

• Ensure catalog health, including product setup, pricing accuracy, content quality, and availability across platforms.

• Maintain and update promotional calendars, ensuring flawless execution of deals, coupons, and onsite activations.

• Perform regular audits of digital shelf visibility (search ranking, buy box, content compliance) and coordinate fixes with internal and external partners.

• Follow up with Amazon Vendor Services and agency teams on operational tickets, action items, and campaign performance updates.

• Prepare and distribute weekly business performance summaries, delivering insights to internal stakeholders across markets and business groups.

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

• Degree or higher preferably in a business subject or equivalent industry experience

• Previous experience working with e-commerce platforms

• Regular e-shopper, preferably an Amazon Prime customer, with a strong understanding of the digital marketing environment and e-commerce, particularly the Amazon business model.

• Experience in Marketing or Sales B2C, with knowledge of performance marketing, conversion rate, and traffic optimization.

• Demonstrated customer orientation and focus, with excellent communication and interpersonal skills.

• Proficient in data analysis, with the ability to work with extensive data sets.

• Fluent in English, both verbal and written.

Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:

• Comfortable stepping out of comfort zone and taking calculated risks

• Creative thinkers with a growth mindset

Job Specifics

• Location: This role has on-site working model, with the employee working at least four days per week at a 3M office in either Bracknell, UK, Neuss, Germany, Cergy, France, Pioltello, Italy or Madrid, Spain.

• Travel: May include up to 5% within responsible region across Europe

• Working pattern: Full-time

Please submit your CV & application in English

Does this opportunity and our innovative 3M culture align with your career aspirations? If so, we encourage you to apply and embark on a journey of creativity and growth with us. We look forward to hearing from you!

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

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At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

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