Title – Key Account Manager (Hospitals)
About Affordplan: Transforming India's Healthcare EcosystemAffordplan is a category-leading Health-Fintech platform. Our mission is two-fold: we drive financial access for patients through our established product, Swasth, and we enhance operational efficiency for providers through our new supply chain platform, PROCALYXTM.
Our focus for this role is on PROCALYXTM: Intelligent Procurement for Modern Healthcare.
PROCALYXTM is an AI-driven procurement intelligence platform revolutionizing the healthcare supply chain. PROCALYXTM provides hospitals with the market intelligence to optimize procurement and empowers Pharma/Med Device companies with consumption insights for strategic market penetration.
- Our Model: We are a pure information exchange platform, creating a transparent, efficient ecosystem for smarter, data-driven collaboration between hospitals and manufacturers.
- Momentum: Launched in a pilot phase, PROCALYXTM is already demonstrating significant traction with both hospitals and major pharmaceutical/medical device manufacturers.
About Job:
- Position Title: Key Account Manager (Hospitals)
- Location: Gurgaon, Hyderabad, B’lore, Chennai
- Job Type: Full-Time
Job Overview:
The Key Account Manager will be responsible for driving strategic adoption, utilization, and value realization of the PROCALYXTM platform across key hospital accounts. This is a consultative role that requires a deep understanding of hospital finance and procurement to translate platform intelligence into tangible cost savings and profitability improvements. The KAM will work closely with hospital CXOs, finance, and procurement teams to enhance operational efficiency.
Key Responsibilities:
- Hospital Relationship Management: Act as the primary point of contact for hospital partners, ensuring strong engagement, satisfaction, and long-term collaboration with hospital leadership (CXOs, Finance Heads).
- Platform Adoption & Change Management: Lead the technical and operational onboarding process. Drive proactive change management within hospital teams to embed the platform's data-driven insights into their daily procurement and decision-making workflows.
- Value Realization & ROI Reporting: Monitor platform adoption and consumption data to quantify the platform's ROI for the hospital. Present strategic, data-backed reports to CXOs and finance teams detailing cost savings, margin optimization, and procurement efficiencies achieved.
- Issue Resolution & Compliance: Address hospital concerns, resolve operational challenges, and ensure adherence to SCM platform policies and best practices.
- Cross-Team Collaboration: Work closely with the Product, Data Science, and Manufacturer KAM teams to translate hospital procurement challenges into refined platform features and better internal support.
- Market Research & Competitor Analysis: Stay updated on industry trends, competitor offerings, and evolving hospital procurement challenges to identify new opportunities and strengthen the value proposition.
Key Skills:
- Strategic Hospital Partnership Management: Proven ability to manage complex, long-term partnerships, specifically engaging CFOs, Procurement Heads, and Hospital CXOs.
- Deep Domain Expertise: Strong practical knowledge of hospital finance, procurement workflows, and the broader healthcare supply chain dynamics in India.
- Analytical & Value-Based Consulting: Demonstrated ability to interpret complex procurement, consumption, and market data, translating it into clear ROI presentations and actionable strategic advice for hospital leadership.
- Communication & Negotiation: Exceptional verbal and written communication skills to engage and influence stakeholders across the hospital hierarchy.
- Team Collaboration: Proven ability to work cross-functionally with internal and external stakeholders to achieve shared platform goals.
Qualifications:
- Bachelor’s degree in Business, Healthcare Management, or a related field (MBA preferred).
5-7 years of experience in key account management, hospital partnerships, and CXO-level relationship management.
- Understanding of hospital procurement workflows and SCM solutions is an advantage.
Skills Required
- Bachelor's degree in Business, Healthcare Management, or related field
- MBA
- 5-7 years experience in key account management, hospital partnerships, and CXO-level relationship management
- Proven ability to manage complex, long-term partnerships engaging CFOs, Procurement Heads, and Hospital CXOs
- Strong practical knowledge of hospital finance, procurement workflows, and healthcare supply chain dynamics in India
- Analytical ability to interpret procurement, consumption, and market data and present ROI-focused insights
- Exceptional verbal and written communication and negotiation skills
- Ability to work cross-functionally with Product, Data Science, and Manufacturer teams
- Understanding of hospital procurement workflows and SCM solutions
What We Do
NextHire Consulting is an AI-driven recruiting platform that streamlines the hiring process for companies. By leveraging AI agents for sourcing, screening, and interviewing, the platform enables teams to focus on pre-qualified finalists. It provides data-driven insights into candidate soft skills and behavioral styles, aiming to disrupt traditional recruitment models with efficient, automated, and science-based talent acquisition solutions for businesses of all sizes.
