Key Account Executive

Posted Yesterday
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Petaling Jaya, Petaling, Selangor, MYS
In-Office
Junior
Other • Professional Services
The Role
Supports the Key Account Manager in managing national modern trade customers and achieving sales targets. Responsibilities include contributing market insights and sales reports to customer business plans, auditing promotional execution and point-of-sale materials, conducting store-level market visits, gathering outlet and competitor feedback, identifying growth opportunities, and resolving immediate concerns. Provides administrative support for order tracking, payment requests, claims validation, stock returns, pricing maintenance, and customer credit-note submissions.
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Company Description

Who we are? 

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.   

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com. 

What’s it like to work at JDE Peet’s? 

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment. 

Come join our team and discover what your cup of amazing can be! 

Job Description

The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers. The Key Account Executive reports to the Key Account Manager and assist KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities:

  1. Customer Business Planning; Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
  2. Promotion Planning & Execution; Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
  3. Business Review & Market Visit; Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
  4. Administrative; Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

Qualifications

  • Bachelor’s Degree (Nice to Have)
  • Minimum 2 years of experience in Sales Department/Modern Trade;
  • FMCG dynamics knowledge;
  • Good knowledge of MS office;
  • Fluency in English is a plus.
  • Experience in managing modern trade accounts such as Econsave, NSK or similar retailers will be considered an advantage.
  • Candidates with proven experience in managing buyer relationships with Econsave will be given strong preference.

Additional Information

Your application at JDE Peet's 
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process. 

Our DE&I Statement 

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law. 

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.  

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%. 

#unleashyourpossibility #acupofamazing

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.

Skills Required

  • Minimum 2 years of experience in sales or modern trade
  • Knowledge of FMCG dynamics
  • Good knowledge of Microsoft Office
  • Bachelor's degree
  • Fluency in English
  • Experience managing modern trade accounts such as Econsave, NSK, or similar retailers
  • Proven experience managing buyer relationships with Econsave
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The Company
HQ: Brussels
90 Employees
Year Founded: 1753

What We Do

Coffee is the fuel for almost everything that makes the company run. Jacobs Douwe Egberts Professional helps you inspire your coffee drinkers, whether you work for an office, health & care organisation or hotels. As your coffee partner, we love to develop the ideal solution alongside you. This way, we can adapt our offer to your needs and you enjoy the solution you were looking for. In short: A coffee for every cup, just the way you want it.

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