Key Account Director

Why Insights?

At Insights, we're passionate about helping people understand themselves and each other better. Our work transforms teams, leaders and organisations around the world.

When you join us, you'll become part of a collaborative, supportive and purpose-driven culture where your ideas matter, your development is encouraged, and your success is celebrated.

Ready to build meaningful client partnerships and make a real impact? We'd love to hear from you.

Grow relationships. Create impact. Help organisations unlock the best in their people.

At Insights, we believe people thrive when they understand themselves and each other better. We're looking for a relationship-focused Key Account Director to join our team in Denmark, helping some of our most valued clients maximise the impact of learning and development across their organisations.

If you're a natural relationship builder, love uncovering opportunities, and enjoy working with senior stakeholders to solve business challenges, we'd love to hear from you.

What you'll be doing

You'll take ownership of a portfolio of key accounts, building trusted partnerships that drive long-term growth and exceptional client experiences.

You'll also drive new business growth by identifying, engaging and converting prospective customers. Using a blend of proactive prospecting, networking and relationship building, you'll create opportunities, win new business and develop lasting client partnerships.

• Build strong relationships with existing clients and understand what matters most to their business and identify and develop new opportunities within your accounts
• Identify, create and convert new business opportunities, building a robust sales pipeline through targeted prospecting, networking and relationship building to win new customers and drive sustainable growth.
• Grow multi-year partnerships that create value for both clients and Insights
• Work closely with colleagues across Sales, Client Services, Delivery, Finance and Legal to deliver a seamless customer experience
• Position learning solutions that help organisations develop their people and achieve their goals
• Engage confidently with senior leaders and decision-makers
• Maintain accurate account activity using our CRM systems
• Manage the end-to-end customer journey, including pre and post workshop coordination
• Consistently achieve sales, revenue and growth targets

What makes you a great fit?

• Fluency in Danish and English
• Experience in account management, customer success, sales, consulting or a client-facing commercial role
• Proven experience identifying, developing and converting new business opportunities, building a strong pipeline through proactive prospecting, networking and relationship building.
• A track record of growing and developing customer relationships
• Confidence engaging with stakeholders at all levels, including senior executives
• Strong communication and presentation skills
• Commercial curiosity and an eye for spotting opportunities
• Experience using CRM systems and digital sales tools, such as LinkedIn Sales Navigator
• Strong organisation skills and the ability to balance multiple priorities
• Experience in Learning & Development, Leadership Development, HR Tech, Consulting or a similar industry would be a bonus

The kind of person you are

You are someone who:

• Builds trust quickly and genuinely enjoys working with people
• Is motivated by goals and takes ownership of results
• Thinks commercially while always putting customers first
• Brings energy, resilience and a positive mindset
• Enjoys collaborating with colleagues across teams and countries
• Loves learning, developing and sharing knowledge with others
• Is proactive, curious and always looking for ways to add value

Based in Aarhus

This role is based in our Aarhus office, where personal connection is a big part of how we work. Our Denmark team enjoys spending time together, whether that's collaborating on opportunities, sharing ideas, solving challenges or catching up over lunch. The local culture is social, supportive and highly collaborative, and we believe some of our best work happens when we're together.

We offer flexibility, but a regular weekly presence in the Aarhus office is an important part of this role, helping you build relationships, stay connected to the team and contribute to our strong local culture.

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/