The Key Account Controller is responsible for managing and growing strategic client relationships, ensuring financial performance, and driving operational excellence within key accounts. This role combines financial oversight, data-driven analysis, and strong communication skills to support account growth and profitability.
Key Responsibilities- Act as the primary financial and operational contact for assigned key accounts.
- Monitor account performance, including revenue, costs, margins, and KPIs.
- Prepare and present account performance reports and financial insights to internal stakeholders and clients.
- Collaborate with sales, operations, and customer service teams to ensure account objectives are met.
- Identify growth opportunities, cost-saving initiatives, and process improvements within key accounts.
- Support contract negotiations and pricing strategies by providing financial analysis and risk assessment.
- Build and maintain strong relationships with key clients, understanding their business needs and aligning solutions accordingly.
- Ensure compliance with company policies, contractual obligations, and risk management practices.
Requirements
- Bachelor’s degree in Business, Logistics, Engineering, or a related field.
- Minimum 4 years of relevant experience with a proven track record in operational management.
- At least 1 year of experience in international e-commerce logistics management.
- Strong analytical skills with proficiency in Python, Pandas, Power BI, Excel/VBA, C#, and SQL.
- Deep understanding and passion for driving operational excellence.
- Demonstrated ability to deliver results through leadership, collaboration, and influence.
- Experience handling complex operational and commercial challenges.
- Excellent communication, presentation, and influencing skills.
- Strong team player with a proactive approach to supporting global, regional, and country teams.
- Ability to build effective networks and relationships across multiple levels of the organization.
- Knowledge of risk management principles and ability to identify and mitigate operational risks.
- Proficiency in Microsoft PowerPoint, Word, and Excel.
- Excellent command of spoken and written English.
Benefits
- 60K-90K +Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- 50% Medical insurance, 100% Dental and Vision Insurance
Top Skills
What We Do
Founded in May 2025, SwiftX embarked on a clear mission: to create a next-generation express delivery service for the U.S. e-commerce market. In the post-pandemic era, online shopping in the United States has experienced unprecedented growth, driving a massive demand for faster and more efficient logistics solutions. Seizing this opportunity, SwiftX is committed to providing American consumers with a faster, more reliable, and more cost-effective delivery experience, setting new benchmarks in the express delivery industry.
