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The Key Account Associate Manager will manage, support, and strengthen business relationships with Gampac’s largest customers. This person will need to identify the customer’s needs, discover opportunities, and convert them to increased revenue for Gampac. The Key Account Associate Manager will also work our Carrier Sales team to ensure we can provide reliable capacity for our customers. The Key Account Associate Manager will also work to continuously improve our business practices ensuring we are managing the order flow efficiently. The Key Account Associate Manager will manage this business utilizing our Load Coordinator team for operations. This is not a commission based role.
This position is hybrid which means the work is completed onsite weekly at our Rosemont Offices as well as remotely from your home office.
RESPONSIBILITIES
• Develop opportunities from the Business Development Team
• Responsible to ensure key metrics for each account are met, examples OTD, EDI Compliance and Load Acceptance.
• Account management and growth of assigned accounts by sourcing and securing opportunities from within each account
• As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac
• Ensure accurate data capture, data integrity and system entry in all customer-related functions
• Effectively utilize data and problem-solving skills to proactively resolve customer issues
• Monitor current loads and proactively identify, communicate and resolve issues for customers
• Support A/R in collections of past due invoices for your customers
• Other duties as assigned
QUALIFICATIONS
Education/Training:
• BA or BS degree or equivalent experience
Related Experience/Requirements:
• Minimum of two (2) years of brokerage experience
• Demonstrated ability to develop business with new and existing customers
• Demonstrated understanding of brokerage operations and geographic freight markets
Knowledge/Skills/Abilities:
• Demonstrated understanding of brokerage operations and geographic freight markets
• Prior demonstration of effective negotiation skills
• Existing customer and/or carrier base is a plus
• Ability to work in a fast paced team environment and possess independent work desires
• Detail-oriented and meet scheduled activity deadlines
• Positive, influential communication skills
• Punctuality and a good work ethic are critical
• Knowledge of Microsoft Office (Excel, Word, etc)
• Excellent customer service skills including the ability to effectively serve our customer’s needs
• Ability to pass a pre-employment background check
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between
$65,000 - $100,000
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
US Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Foods and has not been reviewed or approved by US Foods.
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Healthcare Strength — Medical, dental, and vision coverage with multiple plan options and day-one eligibility in many roles is highlighted as a relative strong point. Union agreements and company materials reinforce that health coverage is a core part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as overtime, case/stop pay, and uncapped commissions often boost earnings in delivery, warehouse, and sales roles. Earnings can rise notably when hours are heavy or targets are met.
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Retirement Support — A 401(k) plan is standard, and recent union contracts add pension coverage in some locations. Together these programs support longer-term financial security.
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What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
