At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.
How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”
In a world where you can be anything, Be Infoblox.
We have an opportunity for a Kentik Platform Deployment Engineer (PDE) to join our Professional Services team. The PDE ensures our new Kentik customers get the fastest possible time-to-value from their product purchase investment. The PDE’s core mission is to facilitate a seamless technical onboarding experience and guide customers to their First Desired Outcome—the initial, tangible moment of success with Kentik product(s).
This highly technical role also requires extensive collaboration with multiple teams within Infoblox such as the Sales, Support, Product, and Engineering organizations.
Be a contributor - What you'll do
- Perform the technical onboarding and deployment experience for new customers
- Collaborate with customers to execute the technical onboarding implementation plan, ensuring a clear path to their First Desired Outcome
- Lead the deployment and configuration of the Kentik platform, including Private Agent installation, test creation, and initial setup for new Kentik customers
- Work closely with Sales Engineers and Account Managers to ensure a smooth transition from pre-sales to post-sales delivery
- Identify and escalate technical challenges or product gaps that may impact a customer's successful onboarding
- Validate AI-generated outputs against network data, logs, configurations, and security requirements before applying changes or sharing recommendations
Be Prepared - What you'll bring
- Five or more years’ experience in a customer-facing technical role focused on software iimplementation or onboarding
- A customer-centric mindset, and the willingness to take initiative to do the right thing for the customer
- Strong written and verbal communication skills; must be able to articulate highly complex technical topics and ideas clearly, concisely, and effectively
- Strong demonstrable experience with TCP/IP and Internet routing protocols (IPv4/v6,BGP, MPLS, ISIS, OSPF, HTTP, DNS, etc.)
- Strong demonstrable experience with network monitoring suites (Netflow, J-Flow, sFlowIPFIX, SNMP, etc.)
- Demonstrable experience with Linux/UNIX systems administration
- Demonstrable experience with popular network vendor CLI’s (Cisco, Juniper, Arista, etc.)
- Working experience programming/scripting (Python, Bash, Ruby, PHP, Perl, etc.)
- Experience with DNS, DHCP, and IP address management is a plus
- Working experience with APIs, maintaining RESTful code
- Working experience in network and routing security (DDoS mitigation/scrubbing,Firewalls, Security Groups, NACLs, microsegmentation, RPKI)
- Working experience in creating and analyzing traffic packet captures (tcpdump, Wireshark, etc.)
- Experience with cloud hyperscalers like AWS, Microsoft Azure, GCP, or OCI
- Experience with CDN architectures (Anycast, OTT, GSLB, etc.)
- Understanding of responsible AI practices, including data privacy, customer confidentiality, human validation, and secure use of AI tools
- Experience with synthetic/network performance testing
- Experience working with relational databases (PostgreSQL, MySQL, etc.)
- A minimum of a bachelor’s degree (BA or BS), or equivalent experience
- Ability to travel up to 20% of the time
Be Successful your Path
First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), complete the initial Kentik platform training, and build strong relationships with key stakeholders and Infoblox customers. Begin learning the onboarding methodology, internal processes, and tools that support the role.
Six Months: Complete certification for the Kentik platform, work closely with Infoblox customers to onboard them successfully, and meet utilization and customer satisfaction metrics. Become increasingly independent in applying Infoblox onboarding methodology and best practices.
One Year: Be a trusted technical resource for Infoblox Kentik customers, confidently implement customer onboarding following Infoblox methodology and best practices, and contribute to the Professional Services knowledge base.
Belong — Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.
Be Rewarded — Benefits That Help You Grow, Thrive, Belong
- Benefits designed to support your well-being and financial security, including IMSS social security coverage, paid time off, bonuses, and additional employee protections
- Grocery vouchers (Vales de Despensa)
- Employer‑supported savings fund with contributions designed to maximize your tax-advantaged savings
- Remote‑work support through a non‑taxable monthly home‑office stipend
- A monthly wellbeing and health‑support allowance that provides flexibility for your personal coverage needs
- For eligible field‑based roles: non‑taxable transportation support and fuel vouchers
- Learning opportunities, career-mobility programs, and leadership workshops
Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
Skills Required
- Five or more years of experience in a customer-facing technical role focused on software implementation or onboarding
- Customer-centric mindset and willingness to take initiative
- Strong written and verbal communication skills, including explaining complex technical topics clearly
- Experience with TCP/IP and Internet routing protocols, including IPv4/IPv6, BGP, MPLS, IS-IS, OSPF, HTTP, and DNS
- Experience with network monitoring suites and protocols, including NetFlow, J-Flow, sFlow, IPFIX, and SNMP
- Experience with Linux/UNIX systems administration
- Experience with network vendor command-line interfaces such as Cisco, Juniper, or Arista
- Programming or scripting experience with languages such as Python, Bash, Ruby, PHP, or Perl
- Experience working with APIs and maintaining RESTful code
- Experience in network and routing security, including DDoS mitigation, firewalls, security groups, NACLs, microsegmentation, or RPKI
- Experience creating and analyzing packet captures using tcpdump, Wireshark, or similar tools
- Experience with cloud hyperscalers such as AWS, Microsoft Azure, GCP, or OCI
- Experience with CDN architectures such as Anycast, OTT, or GSLB
- Understanding of responsible AI practices, data privacy, customer confidentiality, human validation, and secure AI tool usage
- Experience with synthetic or network performance testing
- Experience working with relational databases such as PostgreSQL or MySQL
- Bachelor’s degree or equivalent experience
- Ability to travel up to 20% of the time
- Experience with DNS, DHCP, and IP address management
Infoblox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infoblox and has not been reviewed or approved by Infoblox.
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Wellbeing & Lifestyle Benefits — Company materials emphasize health and insurance for employees and families, mental-wellbeing resources, wellness programs, ERGs, and community/connection perks. Office amenities such as free lunches on collaboration days, massages, snacks, fitness centers, and EV charging are highlighted in key sites.
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Leave & Time Off Breadth — Time off is described to include “unlimited” PTO in the U.S., a year-end shutdown, and 16 hours of paid volunteer time annually. These elements indicate breadth in paid time away offerings.
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Strong & Reliable Incentives — Sales compensation is presented with six-figure bases and tiered OTEs, indicating strong upside when targets are met. Public sales community data signals competitive OTEs for roles like sales engineers and AEs when attainment is achieved.
Infoblox Insights
What We Do
Infoblox unites networking and security to deliver unmatched performance and protection for a world that never stops. By providing real-time visibility and control over who and what connects to the network, we use intelligent DNS and user context to stop threats other solutions will miss, enabling organizations to build safer, more resilient environments. We’re continually supporting more than 13,000 customers—including 92 of Fortune 100 companies, as well as emerging innovators—by building the brightest, most diverse teams and by thoughtfully engineering intelligent networking and security solutions for an increasingly distributed world.
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