General Role Description:
Under the oversight of the Program Compliance Manager in conjunction with the Laboratory Director, the Compliance Support Supervisor provides administrative support to ensure the consistent quality, safety, and overall compliance of the Laboratory Services Program with department and organization policies and procedures, and local/state/federal regulations. Serves as ongoing liaison between patient, provider, and other internal/external entities in administration of the Laboratory Services program.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of experience in a clinical laboratory setting or laboratory business setting; minimum of 2 years in a supervisory role
- 2+ years of waived testing performance
- ASCP MLT/MT or equivalent; or, 2+ years KSC experience as a Laboratory Services Supervisor, or must obtain ASCP MLT/MT or equivalent within 12 months of employment.
- Valid driver's license
Special Skills:
- Knowledgeable of CLIA regulations and ability to summarize inspection findings for Compliance, Waived and PPM certifications
- Intermediate/Advanced Microsoft Office Suite skills
Other Skills:
- Knowledge of budgeting, billing, cost analysis, and quality control/assurance for waived testing
- Familiarity with AAAHC, CAP, OSHA, and CLIA regulations
- High attention to detail and solid customer service and professional etiquette
- Practical experience with routine laboratory equipment and procedures
- Solid written and verbal communication skills, with the ability to deliver clear, tailored presentations
- Excellent time management: able to work independently, prioritize tasks, and oversee operations across multiple sites
- Effective leadership skills, including change management, collaboration, team motivation, and creating a positive, supportive work environment
- Proven ability to solve problems, manage multiple projects, and perform well under pressure
Preferred Qualifications:
- Bachelor's degree in Medical Technology or related science/field of study
- 2+ years of experience as a laboratory supervisor. Preceptor/Training resource
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.