Keela Account Executive

About Keela:

Keela is on a mission to empower every social impact organization around the world with technology. We believe that access to powerful tools will change how nonprofits fundamentally work. We build and support software specifically designed for the needs of nonprofit organizations.

We are a team of builders and leaders truly dedicated to creating a globally impactful, sustainable, and ethical business. We're driven by the understanding that every nonprofit that adopts Keela can do more good in this world, help more people and drive positive impact. This is what motivates us every day. We're committed to delivering useful, beautifully designed, and feature-rich software to serve the nonprofit sector.

Purpose of Position:

The Account Executive (AE) role is an integral part of our Go-To-Market team. The person in this role will use their natural enthusiasm and hustle to bring new customers to Keela. Sales at Keela is about connecting with people, truly understanding nonprofits' pain points, and helping them solve these challenges with technology.

We are looking for a high-energy and dynamic individual. The right candidate will work well under pressure, think outside the box, and easily initiate relaxed yet informative two-way conversations with prospects. The candidate must be highly self-motivated. Your job will be to develop an intimate understanding of Keela’s platform so you can best demonstrate it.

Key Responsibilities:

• Build and maintain a robust sales pipeline to meet and exceed sales targets.
• Conduct product demonstrations and presentations to prospective clients, showcasing the value and benefits of Keela.
• Manage the sales cycle from initial contact to close, ensuring a smooth and efficient process.
• Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
• Work closely with the customer success and services teams to ensure successful onboarding and ongoing client engagement.
• Track and report on key sales metrics, including pipeline activity, conversion rates, and revenue forecasts.
• Use CRM tools to manage customer interactions and sales activities.
• Participate in regular sales meetings to discuss progress, challenges, and opportunities with the broader sales team.

Skills & Qualifications:

• 3-5 years of experience in B2B sales, preferably within the SaaS industry.
• Demonstrated track record of meeting or exceeding sales quotas, with experience managing a full sales cycle from lead generation to close.
• Strong understanding of sales methodologies, including value-based selling and consultative sales; proficient in developing and executing sales strategies.
• Excellent verbal and written communication skills, with the ability to present complex information clearly and compellingly. Strong negotiation skills.
• Ability to build and maintain strong relationships with clients at all levels of an organization.
• Capable of understanding a prospect’s pain points and requirements and correlating this with the value Keela can provide.
• Strong organizational and time management skills.
• Ability to understand and discuss technical concepts and coordinate with the technical team to address client needs.
• Experience in the nonprofit sector is a huge bonus.
• Experience using CRM systems like HubSpot, Salesforce, or GONG.io to manage sales activities and client interactions. Ability to leverage CRM data to improve sales performance.

Salary Range: The target salary range for Canadian based candidates is $150,000-160,000 CAD (OTE), including $70,000-75,000 base salary, $80,000-85,000 commission. This is part of a competitive total rewards package including employer-paid benefits. Individual pay may vary based on factors such as experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs at least annually to ensure competitive and fair pay.