Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Key Job Responsibilities
Describe the major job duties (maximum of 10). Describe the job, not a person who might be performing the job.
1.Postage & Courier Parcels: Oversees Postage and Courier services such as but not limited to:
-Sorting and distribution of mail/post and packages & shipments
-Navigating customs for global shipments
-Register keeping/tracking for incoming and outgoing packages and letters
-Working in cooperation with IT and other departments to ship equipment and items to desired locations with accurate postage
2.Health & Safety & Security:
-Demonstrate security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety
-Responsible for identifying emergency exits and other emergency equipment within the office and on floor plans
-Coordinate with property management to determine proper emergency, evacuation and health and safety guidelines in which to follow.
-Fill out and maintain incident reports.
-Responsible for executing simple security tasks such as create a badge, take ID photos and navigate security badge software with assistance
-At as a liaison between corporate security and on-site security vendors and property management security
- Creation and distribution of ID/access badges to new employees and employees that have lost theirs
- Coordinate the access and viewing of the CCTVs with the appropriate parties
3.Reception/Front of house duties & Employee Services: Taking care day to day front of house/reception duties as well managing employee services such as but not limited to:
-Greets, logs, and provides guests, visitors and contractors with appropriate access to the Groupon office.
-Ensures access cards are issued to new employee's and ensures all lost or exited employee cards are deactivated
-Answer front desk phone and other admin work.
-Submit work order tickets to building management via buildings support systems
-Effectively evaluate internal ticket and determine the proper course of action in order to remedy, via freshdesk/freshworks ticketing system and maintains proper SLA response times
-Handle the parking passes for employees including working with the company or building in charge of parking and following the proper process.
-Maintain and track all facilities-related inventory such as but not limited to; office supplies, food and beverage, cleaning chemicals, and furniture.
-Handle the parking passes for employees including working with the company or building in charge of parking and following the proper process.
-Daily inspections of cleanliness of the facility including waste management
-Distribute or replace any employee keys, or locker codes as needed.
-Manage employee services such as but not limited to meals provided, provided equipment inspections, provided transportation needs (Cabs and drivers meet proper hygiene guidelines set forth by Groupon), first aid health and safety requirements.
-Responsible for recording and delivering key items, information and equipment requested by other orgs.
-Collect and maintain all required documentation required for Groupon and the building including, but not limited to COI's, permits, and licences.
4.Physical Labor/Stocking: Responsible for fulfill the required physical tasks carried out on a regular basis such as but not limited to:
-Move office furniture
-Able to lift and carry 35-65 lbs in order to move office furniture, packages/deliveries, and other office various office items as well as maintain and organize delivery and supply rooms.
- Maintain stock of office supplies, office beverages and stations for such as well as any other items that may be required.
-Make rounds of floors and dispose of garbage and debris throughout the office space.
-Make repairs to office furniture when required
-Move, adjust and setup office furniture for events or internal moves as well as work with team to setup and teardown events.
5.Utilities Management:
- Responsible for verifying meter readings and communicate as necessary
- if required, daily record keeping and supervising of meter readings, cleaning of air filters, plumbing inspections, and pest control efforts
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.
What We Do
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.
With employees spread across multiple countries, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. We encourage employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face.
Does that sound like a great way to grow your career? If you possess the ambitious drive and hands-on talent that resonate with our vision, we encourage you to check out our current opportunities with #TeamGroupon.
