Hey 👋, glad you're interested in jobs at Hubtype . We're a really exciting company in an interesting stage of growth right now (no bias 😉). My name is Kike Bou and let me tell you a little bit more about who we are and what we're looking for.
What is Hubtype
Hubtype is building tools that help companies communicate with their customers on messaging apps like Whatsapp or Telegram. Some of the largest companies in Europe (like EPSON, Levi, Volkswagen or Allianz) use our products to attend millions of customers every month. Our mission is to create better business-consumer relationships by embracing simple, meaningful and customer-centric communication.
Hubtype is a trailblazing tech company revolutionizing customer interactions through our state-of-the-art Conversational Experience Platform. We are a People-First organization, fostering a culture of accountability, growth, and collaboration.
🎯 Purpose of the RoleWe’re looking for a Junior UX Designer – Conversational AI to join our design team and help shape the future of conversational experiences. You’ll work closely with developers, and delivery leads to design intuitive, accessible, and delightful bot interfaces that users love to interact with.
This role is ideal for someone early in their career who’s passionate about UX design, conversational interfaces, and design systems, and who’s eager to grow under the guidance of experienced mentors.
If you're excited about designing intuitive and human-centered conversations and automation experiences, we'd love to meet you!
💡 What you’ll do- Design user flows and conversational interfaces that improve usability and engagement.
- Create and maintain design files in Figma, contributing to our shared design system.
- Collaborate with developers to ensure high-quality implementation and accessible experiences.
- Support UX research and testing to validate design decisions.
- Apply UX good practices to enhance clarity, consistency, and inclusivity.
- Contribute to documentation and visual assets for bots and automated experiences.
- Automate and improve workflows
- Participate in design critiques and cross-functional meetings to learn and grow.
Requirements
- Studies in UX Design, Product Design, or a related field.
- Proficiency in Figma and familiarity with design systems.
- Fluent in English and Spanish, both written and spoken.
- 0–2 years of professional experience in Conversational Design, UX or Product Design roles.
- Understanding of design foundations: typography, color, layout, hierarchy.
- Interest in accessibility, UX good practices, and collaboration with developers.
- Basic understanding of conversational design principles (e.g., dialogue flow, tone, user intent).
- Work with automation tools.
Benefits
- A role where you'll have lots of room to shine
- Working with amazing people from all over the world, with different cultures, experiences and knowledge
- 29 days of holiday per year, plus national holidays
- Fully remote policy and very flexible working – we trust you to get the work done
- 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects or reading books, that’s up to you.
- Attractive Benefits & Perks Plan, centered in Learning&Development
- Workstation budget for make great work happen at home
Want to know what other people think of Hubtype?
- Hear from some of our customers: https://www.hubtype.com/success-cases/bankia-biz-c...
- Read this explanatory blog-post: https://www.hubtype.com/blog/conversational-apps-w...
- Hear from our current and past hires on Glassdoor: https://www.glassdoor.es/Resumen/Trabajar-en-Hubty...
- Hear how are Hubtype's teammates:https://anchor.fm/hubtype/episodes/Ep--1--Joy---Ma...
Got questions? Feel free to get in touch.
If you're ready to apply, here's what we'd like to see:
- An up-to-date CV.
- A motivation letter about yourself and why you think you fit the position. Be as specific as you can.
If you want to read more, check us out at https://www.hubtype.com/. We look forward to hearing from you! 👋
Top Skills
What We Do
Hubtype empowers companies to have meaningful interactions with their audience across various messaging platforms.
💡 Say goodbye to costly, inefficient, and difficult-to-scale channels like phone and email. With Hubtype, you tap into the power of messaging apps that customers use daily, delivering exceptional experiences and seamless communication.
📲 Our conversational solution goes beyond chatbots, combining the best of graphical interfaces and messaging apps. This unique fusion ensures outstanding user experiences while meeting customers where they are – whether it's WhatsApp, Facebook Messenger, or webchat platforms.
👩💼📞 Experience meaningful automation that enhances the customer journey and facilitates a smooth transition to human agents when needed. Hubtype covers all your chat and messaging needs, providing a centralized platform for efficient management and delivering exceptional value.
👉 Try Hubtype and unlock the potential of conversational strategies for your enterprise, leaving a lasting impression on your customers in the digital era.
