Title: Junior Sales Executive Trade
Job Summary
Primarily responsible for managing the customer base, sourcing new leads and pulling sometimes complex quotes together for customers, therefore playing a key role for the company. Customer queries come via email, web chat and phone and can be urgent in nature, so prioritisation of workload and working under pressure are regular features of the role.
Responsibilities
- Managing customer database, forming relationships with regular customers
- Dealing with new enquiries via web chat, email and phone
- Following new leads
- Occasionally attending trade shows/exhibitions on behalf of the organisation
- Pulling together sometimes complex customer quotes (RFQ)
- As the company culture promotes helping others, ad hoc tasks may be assigned to the job holder that are not listed above
- The job holder is expected to understand and work according to the requirements of the Techbuyer Quality Management System
Required Skills or Training
- Confident, professional manner
- Enjoy working in fast paced environment
- Able to work under pressure, prioritising and dealing with several issues at once
- Proven accuracy inputting high volume of data
- Customer focused and excellent communicator – able to build relationships
- Desire and ability to learn and continue learning about products and services
Skills Required
- Confident and professional manner
- Ability to work in a fast-paced environment
- Ability to work under pressure and prioritize multiple issues
- Proven accuracy when inputting high-volume data
- Customer-focused with excellent communication and relationship-building skills
- Desire and ability to learn about products and services continuously
What We Do
Techbuyer is a global leader in the buying, refurbishing and selling of data centre equipment, including servers, memory and storage. Our services cover every stage of IT decision making, including procurement, maintenance and disposal, through our accredited IT Asset Disposition (ITAD) service. Techbuyer provides servers, storage and networking equipment, laptops, desktops and their components from over 150 brands including HPE, Dell and IBM. We can support your entire IT life cycle by refurbishing, upgrading, replacing or repairing your devices. We focus on providing the best solution across all metrics for our customers – price, reliability, performance and sustainability. Techbuyer is a Crown Commercial Service (CCS) approved supplier for the Technology Products and Associated Services 2 (TePAS2) [RM6098] Framework. This means that we can supply unique solutions for public sector to help them meet their sustainability goals, as well as to advance their IT infrastructure.
