Junior Technical Support Engineer

Job Description:

About DXC Bulgaria
We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comfortably work from home, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.
Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful at home. At home - in Bulgaria.
Daily challenges
We typically have junior technical vacancies across our entire Technology Stack. We don’t recruit for specific roles, but you will be aligned to appropriate one after we test your technical abilities and hear what you are interested in. As a Junior you would be able to gain knowledge of Windows and Linux Administration, Virtualization, SAP, Database, Cloud technologies, Server Hardware and more.

• Responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset
• Planning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasks
• Perform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environment

eXperience and skills required

• Good command of English
• Degree in Computer Science or other related areas would be an advantage, but we also welcome people from all degree backgrounds as long as you have basic IT knowledge and strong desire to learn and make a career in this industry
• Motivation to gain new skills and you are a team player and a good communicator
• Problem-solving skills

Company benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• The possibility to work entirely remotely
• Food vouchers
• Training, continuous learning and career development in the largest IT company on the market
• Unlimited access courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company
• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team.

We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.
If you feel comfortable with the above-mentioned requirements, please send us your CV in English.
Please note only shortlisted candidates will be contacted.

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