Junior Systems Administrator

Description

Junior Systems Administrator

Primary Location: Springfield, VA, US

Must be a U.S Citizen

Security Clearance: Active Top Secret/SCI

Job Summary

The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. 

Specific Responsibility 

• Provide systems administration of desktop and server systems connected to local and wide area networks.  
• Desktop system management responsibilities to include the following: 
• Account monitoring 
• Security 
• Operating System (OS) installation 
• Any other local area system administration related functions 
• Provide support for implementation, troubleshooting and maintenance of IT systems. 
• Provide support to IT systems including: 
• Day-to-day operations 
• Monitoring and problem resolution for all client, server, storage, network devices, mobile devices, etc. 
• Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution of problem. 
• Isolate and resolve hardware and software problems involving: 

1. Applications 
2. Operating systems 
3. Hardware
4. Communications infrastructure 

• Troubleshoot, maintain the integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance. 
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems. 
• Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements. 
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products. 
• Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels. 
• Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required. 
• Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports. 
• Conduct routine and emergency maintenance of assigned data center equipment 

Requirements

• ServiceNow Experience Required**
• Demonstrated experience troubleshooting software, hardware, and network issues is required. 
• Working knowledge of the following concepts are strongly desired:  
• TCP/IP 
• DNS 
• LDAP 
• Firewalls 
• Local and Wide Area Networks  
• Storage Area Networks 
• Network Attached Storage 
• Knowledge of databases such as SQL and Oracle 
• Previous experience managing DNS records, SSL Certifications, Crontab entries, and Linux or Windows user accounts is highly desired.  
• Previous experience supporting the IC/DOD is desired.  
• Experience within the Imagery Intelligence domain would be a plus.   

Experience and Education

• Bachelor’s Degree with two (2) years of Systems Administration experience is desired, but experience can be substituted in lieu of a degree.  
• Must have experience with Windows and/or Unix/Linux server administration in either or both physical and virtualized environments 
• Must have demonstrated experience with scripting (VB, PERL, shell, etc), customer service and support, and a working knowledge of IT security concepts and best practices 
• Must have familiarity with Windows Active Directory and Group Policy Objects 
• Will be required to obtain CompTIA Security+ or DoD 8570 Level II equivalent certification within 6 months of hire. 

Physical Requirements and Work Environment

• Regularly required to sit and talk 
• May use repeated motions that include the arms, wrists, hands and/or fingers. 
• Occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. 
• Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. 

Company Description

Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer’s mission. Obsidian Solutions Group LLC is a veteran-owned small business.

A career at Obsidian Solutions Group means you can put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families.

Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer’s expectations.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Obsidian Solutions Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.