Junior Systems Administrator

We are COMPLY.

For compliance people.

We pride ourselves on being the champion for compliance professionals. Merging technology, consulting and education, we help clients navigate the ever-changing regulatory environment. We serve more than 7,000 clients globally, through our solutions including ComplySci, RIA in a Box, National Regulatory Service (NRS) and illumis. We are a high-growth organization and have been recognized with numerous awards including by Inc. 5000, Institutional Asset Manager Awards, Private Equity Wire Awards, and the Women in Data & Technology Awards.

COMPLY is made up of 350+ professionals worldwide. In the US alone, we have team members in 45 states. Employees of COMPLY have access to comprehensive benefits, unlimited PTO, paid bonding leave and 100% remote work flexibility with a WFH stipend.

Come join our team of talented innovators working together to forge the next generation of compliance.

To learn more about COMPLY, visit COMPLY.com.

COMPLY is looking for a dedicated Junior Systems Administrator to join our IT Infrastructure Operations team at a quickly growing firm in the financial compliance industry. The ideal candidate would assist teammates in the management and maintenance of our organization's IT infrastructure, ensuring systems are running efficiently and securely. You will support senior team members in troubleshooting issues, implementing solutions, and providing technical support to users. 

Responsibilities:

• Install, configure, test, and maintain end-user operating systems, corporate-issued software, and internal system management tools. 
• Work closely with other team members to monitor production and corporate system performance, identify bottlenecks, and improve efficiency where applicable. 
• Work with the quality assurance, data engineering, and other internal departments in to ensure all facets of corporate or production infrastructure are functioning seamlessly. 
• Provide basic troubleshooting and support for hardware, software, and network issues, ensuring minimal downtime for employees. 
• Aid in triaging end-user incidents escalated from our security team in a timely manner. 
• Assist in maintaining the documentation repository on all existing and new corporate troubleshooting processes. 
• Participate in regularly scheduled meetings to review the status of technical issues, provide updates, and engage with teammates. 

Qualifications:

• Bachelor's degree preferred, preferably in CS or a related field, or equivalent work experience. 
• Understanding of basics in troubleshooting hardware and software issues. 
• Foundational Active Directory knowledge. 
• Okta, or similar, experience. 
• General networking knowledge, including but not limited to DNS. 
• Understanding of IT security principles and practices. 
• Adaptable, willing to be involved in many areas of the company. 
• Strong attention to detail and willingness to learn. 
• Excellent communication skills, both verbal and written. 

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.