Why ClearSource?
ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values – Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping them realize their greatest potential.
ClearSource is looking for an exceptional Junior Systems Administrator to work with our IT professionals. If you are passionate, responsible for designing, managing, and troubleshooting the organization’s network infrastructure and other data communication systems and want to join a company with a fantastic work culture, then this opportunity is for you!
Enjoy these outstanding perks and benefits
- Competitive salary
- Medical and dental Insurance (with free dependents)
- Group life insurance
- Paid time off (PTO)
- Outstanding career growth
- Passionate, energetic & innovative work culture
- Friendly, team-driven environment
- Skills and leadership development
What you will do as a Junior Systems Administrator
- Assist in the configuration and maintenance of computer operating systems, including software releases, patches, and system upgrades.
- Conduct daily monitoring of network devices and systems for any intrusion and security, faulty, service down, packet loss and capacity shortage alerts.
- Assist in maintaining disaster recovery and business continuity plans for all IT systems.
- Assist in implementing and maintaining security measures to protect data and IT assets.
- Assist in capacity, storage planning, and/or database performance.
- Provide first to second level of support to end-users, addressing and resolving technical issues onsite and remote.
- Ensure timely adherence to incident and service request SLAs via ticketing system.
What ClearSource Needs from You
- Bachelor’s degree in computer science, Information Technology, or related field
- At least two years of proven experience as a Systems Administrator/Engineer or similar role.
- Hands-on-experience with systems administration including configuration, deployment, security and maintenance of windows server 2016 and above.
- Hands-on-experience with cloud platforms such as Microsoft M365 suite, Intune, Azure, Defender, Entra ID, and AWS services such as EC2, S3, and Amazon Connect.
- Proficiency with Windows and Linux operating systems (macOS is a plus).
- Understanding of LAN/WAN environments is required.
- Understanding of IT security principles and practices is needed
- Working knowledge in storage solutions (NAS, SAN) is required.
- Familiarity with virtualization technologies (VMware, Hyper-V) is essential
- Basic scripting skills (PowerShell, Bash) is needed.
- Understanding of software licensing and compliance is necessary.
Top Skills
What We Do
ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.
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