Junior Support Analyst

Posted 2 Days Ago
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Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, ZAF
In-Office
Entry level
Gaming • Software
The Role
Evaluates website and software interfaces for usability, responsiveness, accessibility, functionality, and brand consistency. Conducts cross-browser and device testing, monitors performance metrics such as load times and server response, recommends optimizations, and identifies feature enhancements using user feedback and usability analysis.
Summary Generated by Built In
  • Attention to detail. 
  • Effective communication skills. 
  • Ability to work independently and collaboratively
Responsibilities
  • Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility. 
  • Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms. 
  • Monitor performance metrics like load times and server response, recommending optimizations. 
  • Review UI and content for consistency and brand alignment. 
  • Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.
Qualifications
  • Matric certificate. 
  • Basic computer proficiency
About Us
We Don't Just Recruit Talent... We Cultivate It

BET Software is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BET Software a lively and engaging place to be.

Our progressive use of technology enables our talented Team to work with the tech stack of their choice and we encourage an environment and culture that supports collaboration, learning, and growth.  We believe that our strength lies in our diversity and that Teamwork makes the dream work, a place where you can flourish amongst like-minded individuals.

We are a dynamic group of people that stem from a variety of cultures, backgrounds, and locations. While our head office is based in Umhlanga, South Africa we recruit talent throughout South Africa and Internationally.

Skills Required

  • Attention to detail
  • Effective communication skills
  • Ability to work independently and collaboratively
  • Matric certificate
  • Basic computer proficiency
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The Company
940 Employees
Year Founded: 2010

What We Do

BET Software is one of the most diverse betting software providers in Sub-Saharan Africa. It develops reliable online and retail betting solutions and other software systems. Its SyX platform provides a sportsbook integrated with casino betting, virtual games, and live lotteries, and is designed to handle large transaction volumes on low-end hardware and in areas with limited internet connectivity. The company is expanding its international footprint.

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